Carrollton issues boil water notice for business corridor after booster station failure

Carrollton lifted a boil water notice Friday for a compact commercial and industrial corridor near Tarpley Road after a booster station malfunction dropped pressure in the city’s Golden Bear Pressure Zone, forcing nearby restaurants and businesses to treat tap water as unsafe for drinking, cooking and ice making.

The city said the Texas Commission on Environmental Quality required the notice on Wednesday, May 6, after reduced water pressure was detected at the Golden Bear Booster Station, 2408 Tarpley Road. Carrollton Public Works later provided laboratory results showing the water no longer required boiling, and the city rescinded the alert on Friday, May 8. The city’s public water system is identified as PWS 0570034.

The affected area was narrow but dense with business activity, bounded by West Trinity Mills Road, Tarpley Road south to Commander Drive, and east to Midway Road and Westgrove Drive and Sojourn Drive. Officials said no residential customers were included in the notice, meaning the disruption fell instead on a handful of restaurants and other commercial and industrial users in one of Carrollton’s business corridors.

For those businesses, the notice meant immediate operational changes. Water used for drinking, cooking and ice making had to be boiled for at least two minutes before use, a precaution WFAA reported city officials instructed residents and businesses to follow during the alert. In a corridor built around weekday traffic and food service, that kind of order can quickly affect meal prep, beverage service and day-to-day customer operations until water quality is cleared.

The malfunction also underscored a recurring weak point in Carrollton’s system. The city has issued earlier boil water notices tied to the same Golden Bear Booster Station, including notices on Oct. 27, 2022, and March 17, 2025. The repeated alerts suggest the pressure zone around 2408 Tarpley Road has remained vulnerable to equipment failure, even as the city says it maintains its surface and underground infrastructure through Carrollton Public Works.

Carrollton listed Dueward Bennett III as the contact for questions about the notice. For a city that depends on stable water pressure to keep commerce moving, the brief shutdown was a reminder that even a localized mechanical failure can ripple through a business district in a matter of hours.