Frisco City Hall drive-through closes three weeks for pavement repairs

Frisco residents who usually swing through City Hall to drop off a utility payment or tax paperwork had to change plans Tuesday when the southeast driveway at the George A. Purefoy Municipal Building closed for pavement repairs.

The closure began May 19 and is expected to last about three weeks, through June 9 if weather permits. During that stretch, the drive-through drop boxes for Frisco Utility Billing and the Collin County Tax Office are out of service, cutting off a quick option many customers use to avoid going inside.

City Hall remains open at 6101 Frisco Square Blvd., and both offices are still taking walk-in customers. The Frisco Utility Billing customer service lobby is open Monday through Friday from 8 a.m. to 5 p.m. The Collin County Tax Office location at Frisco Square is open Monday through Friday from 8 a.m. to 4:30 p.m.

Frisco Utility Billing also has several backup payment options. Customers can pay online through the city’s billing portal, use automatic withdrawal from a checking or savings account, pay by phone, mail a payment to Utility Billing, P.O. Box 2730, Frisco, TX 75034, or use the 24-hour drop box behind City Hall. The city says the night drop behind the Frisco Public Library at 6101 Frisco Square Boulevard is picked up every weekday morning before 7:30 a.m.

For county transactions, the Collin County Tax Assessor-Collector’s Office says it handles motor vehicle registration and fee collection and offers services from three tax office locations, several subcontractor locations and online. That gives Frisco customers alternatives if the closed driveway interrupts a regular stop at City Hall.

The work is taking place at a familiar civic center rather than a new building. The George A. Purefoy Municipal Center, which houses Frisco City Hall, is a five-story, 148,000-square-foot building that opened in September 2006. In a fast-growing city where many residents depend on quick, routine public services, a three-week driveway closure may be short, but it still removes one of the easiest ways to get in and out without waiting inside.