Frisco students train for smartphone repair careers at Samsung Care Center

More than 30 Frisco ISD students spent a week inside Samsung’s Care Center learning how to repair smartphones, a local training push aimed at turning classroom skills into entry-level tech jobs. The five-day bootcamp gave Career and Technical Education students hands-on work toward WISE Level 1 Certification, the industry credential CTIA uses for device repair technicians. Samsung said the effort is part of a broader workforce-development strategy built around a direct pipeline from skills training to career opportunities.

The program fits into a larger CTE system in Frisco that already reaches thousands of students. Frisco ISD says its Career and Technical Education Center serves more than 5,600 students and offers more than 30 programs of study. The district says its mission is to prepare students for high-demand occupations, and the smartphone repair track connects that goal to a service niche that depends on diagnostics, troubleshooting and replacement work.

For students, the value of the bootcamp is immediate and practical. CTIA describes WISE as an industry-recognized certification program, and Level 1 is the entry certification for technicians. Samsung said the Frisco participants gained hands-on experience in device repair while training toward that credential, giving them a recognized stepping stone into a field that can lead to paid work in repair shops, mobile service operations and related technical support roles.

Samsung will extend that pipeline on June 18 with a Smartphone & Device Repair Career Fair in partnership with the City of Plano Economic Development Department and CTIA. The event is set to connect job seekers with employers in device repair, mobile technologies and robotics, creating another local point of contact between training and hiring.

Samsung also placed the Frisco bootcamp in a broader labor-market context. The company cited Randstad USA in saying skilled trade jobs in the United States are growing three times faster than professional roles. It also cited U.S. Bureau of Labor Statistics projections that installation, maintenance and repair occupations will grow faster than average from 2024 to 2034, with about 608,100 openings per year.

Samsung said the Frisco Care Center’s early student and nonprofit tours eventually evolved into Behind the Glass, a structured educational program that shows visitors how repair operations work and where those jobs can lead. In Frisco, that model now ties a school district’s career training directly to one of the region’s most practical tech service pathways.