Goochland County closes tax offices July 13-17 for new system setup

Goochland County closed its Treasurer and Commissioner of the Revenue offices July 13-17 while staff prepared for a new system that will support tax and revenue services. The temporary shutdown affects residents who need help with county tax questions, assessments, payments, records and other related financial transactions.

The county told residents to plan around the closure, and it directed them to its online View and Pay Taxes page for digital tax payment access during the interruption. Goochland County also said it was preparing to launch a new portal for tax and revenue services, tying the office shutdown to a broader change in how the county handles those transactions.

The affected offices normally operate Monday through Friday, so the July 13-17 pause was a break from the regular weekday schedule rather than a permanent change in hours. The county alert listed 804-556-5800 for the Treasurer and Commissioner-related notice, while the Commissioner of the Revenue office page lists 804-556-5807 for that office.

The Commissioner of the Revenue office is at 1800 Sandy Hook Road, P.O. Box 60, Goochland, VA 23063. The county’s office listings and public pages show that residents can still find basic office information online even while in-person service was paused.

The closure landed at a busy point for property owners, small-business operators and anyone trying to handle county business midmonth. The county’s alert framed the shutdown as preparation for a new system, signaling a temporary implementation period rather than a long-term service reduction. That distinction matters for residents trying to track whether a visit can wait or whether a payment or filing needs to move online.

The county did not announce any change to tax deadlines or penalties in the closure notice. Residents with time-sensitive questions were left with two clear options during the shutdown window: use the county’s online tax payment page or contact the offices by phone before making a trip to the government complex. When the new portal is fully in place, the county says the transition is meant to improve tax and revenue service handling across Goochland County.