Guilford County families hit login problems with new school portal
Parents given a July 14 launch date are still struggling to log in to Guilford County Schools’ new Infinite Campus portal, slowing access to grades, schedules and forms.
Guilford County families are running into login trouble with Guilford County Schools’ new Infinite Campus portal after being told access would begin July 14. The problem cuts straight into the information many parents use to get ready for the school year, including grades, attendance, schedules and registration details.
Families in Greensboro, High Point, Jamestown, Gibsonville and across Guilford County use the district’s student information system to check teacher assignments, complete forms, update contact information and track schedule changes. When the portal does not open cleanly, parents are left making extra calls to schools at the same time staff are preparing for the busiest stretch of summer operations.
Guilford County Schools has set up an official Infinite Campus Parent Portal page and a separate help page titled “Get help with an Infinite Campus Parent problem.” The district says its Student Information team may be able to assist when the issue is tied to a system error. Its login page also directs families to the parent username and password sign-in for Guilford County Schools, showing the district is trying to funnel users through a formal support path as the rollout continues.
The transition is part of a broader shift across North Carolina. A Guilford County Schools social media post said, “Starting this fall, Guilford County Schools will switch to Infinite Campus as its student information system.” A FOX8 WGHP excerpt quoted a district official saying the North Carolina Department of Public Instruction moved away from PowerSchool to a new student information system, putting Guilford County’s portal problems in the middle of a statewide change.
Other North Carolina districts have already described Infinite Campus as a tool for real-time access to grades, attendance, class schedules and assignments. In Guilford County, the issue is more immediate: parents were told to expect a July 14 launch, and now many are still waiting to get in. For families trying to finalize back-to-school planning, the difference between a working login and a locked account is the difference between a smooth start and a scramble.
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