Kauai DOW Lihue Office Closes Early Feb. 13 for Parking Work

The Kauaʻi County Department of Water closed its Līhuʻe office at 1:00 p.m. on Friday so crews could perform parking-lot construction and concrete work. The early closure restricted access to the DOW parking lot at 4398 Pua Loke St., including the bill-payment drop box used by local customers.

The closure was announced by the Department of Water on its social channels: "LĪHUʻE – The Department of Water (DOW) will close at 1:00 p.m. on Friday, February 13, 2026, to allow parking lot construction and concrete work." The department and the county advised that, despite the inaccessibility of the drop box, "payments can still be made." Customers with payment questions were directed to call 808-245-5442.

For residents seeking more information about the early closure, Kauaʻi County Public Relations provided a contact line and email for follow up: 808-245-5455 and publicrelations@kauaiwater.org. The department also noted that its offices will be closed Monday, Feb. 16, in observance of President’s Day, with regular hours resuming Feb. 17.

The interruption matters for residents who rely on the Līhuʻe drop box for in-person bill deposits or who plan visits to the DOW office. With on-site parking and the drop box unavailable, customers should plan ahead and use other payment channels or contact the department by phone if they need assistance. The announcement did not list alternative payment methods or confirm whether staff would be available by phone after the office closed at 1:00 p.m., so callers should use the numbers provided for clarification.

The parking-lot notice appears among a series of separate DOW service advisories issued this month. Recent DOW operational updates included emergency water service shutdowns and restorations in Kālāheo, Kapaʻa and Hanapēpē, and a scheduled water improvement shutdown on a portion of Anahola Road on Feb. 18 with contractor Cushnie Construction Company Inc. named for that project. Those items are distinct from the Līhuʻe parking-lot work but reflect ongoing maintenance and infrastructure activity across the island.

For now, the practical steps for residents are clear: do not attempt to use the drop box at 4398 Pua Loke St. during the closure; call 808-245-5442 with payment concerns; and contact Kauaʻi County Public Relations at 808-245-5455 or publicrelations@kauaiwater.org for additional information. Expect DOW normal operations to resume with regular hours on Feb. 17 and monitor DOW communications for any updates on when the parking lot and drop box will reopen.