State police seek suspect in fraudulent Syracuse ATM withdrawals
State police say a woman used a victim’s credit card for fraudulent withdrawals at the Walgreens ATM on James Street, and they want tips now.
New York State Police are asking for help identifying a woman suspected of making fraudulent withdrawals from a victim’s credit card account at the Walgreens ATM on James Street in Syracuse. Investigators say the activity happened in July 2025 in Onondaga County, but the case has only now been pushed publicly as detectives look for a lead.
Police have not named the suspect or said whether anyone else may have been involved. The person pictured in the investigation is female, and state police are relying on anyone who recognizes her, or knows where she may be, to step forward. The case reference is NY2500675683, and tips should go to New York State Police at 315-366-6000.
The alert is a reminder that ATM fraud can hit quickly and quietly, especially at busy retail locations like the Walgreens on James Street. A card can be copied, stolen or compromised long before a victim notices unusual cash withdrawals, and the damage often shows up first in account alerts, receipts or a balance that no longer adds up.
At any ATM, Syracuse residents should look closely at the card slot, keypad and cash dispenser before using the machine. A skimmer may appear loose, crooked or slightly different in color from the rest of the unit. Keypads that feel raised, sticky or fake are another warning sign. If anything seems off, do not insert the card, and move to another machine, preferably one inside a staffed bank or store where the ATM is under closer watch.
Protecting a PIN also matters. Cover the keypad with a hand, keep the card in sight during a transaction, and never hand it to anyone offering help. If a card is swallowed, the machine behaves oddly or a withdrawal appears that was not made, contact the bank immediately, freeze the card if possible and report the incident without delay.
State police say these cases can be difficult to solve without a clear surveillance match or a tip from someone who recognizes the suspect. For investigators, the James Street ATM in Syracuse now sits at the center of that search, and a single call could move the case forward.
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