Planning counter closed, call department for assistance during holiday pause

The Planning Information Services intake and information counter in Prince George's County is closed for walk in services from noon on Tuesday December 30 2025 through Wednesday December 31 2025, and again on Friday January 2 2026. The temporary closure affects the planning department's in person intake and information functions during the year end and New Year holiday period.

The planning department and the Maryland National Capital Park and Planning Commission direct residents and applicants who need assistance during the closure to call (240) 545 8976. Routine counter operations and walk in customer service are scheduled to resume Monday January 5 2026. The department's notice also outlines general guidance about Planning Information Services, regular hours, contact information and holiday closures.

The closure will affect residents, contractors and applicants who normally rely on in person services for filing applications, picking up materials, or getting immediate guidance from intake staff. Those who planned to drop off paperwork in person between December 30 and January 2 will need to use telephone assistance or wait until the counter reopens. That change could delay filing timelines for applicants working to meet administrative or agency deadlines that depend on in person receipt, and it could increase call volume to the department's switchboard during the closure window.

Local governments and permit applicants often see a concentration of filings around the end of the year and the first week of January. For community groups and businesses that schedule meetings or seek quick zoning information, the interruption underscores the importance of confirming acceptance windows and submission rules before arriving at the counter. Residents with time sensitive matters should call the department at (240) 545 8976 to determine whether their needs can be handled by phone or postponed until the counter reopens.

The planning department's year end schedule is part of normal holiday closures, but officials and applicants should take this specific timetable into account when planning submissions or project milestones. In person services will resume Monday January 5 2026, restoring standard intake and information counter operations.