How Pizza Hut Workers Can File Wage and Hour Complaints With DOL

If you haven’t received minimum wage or overtime pay and are covered by the Fair Labor Standards Act, you may consider filing a wage complaint with the U.S. Department of Labor. As of March 2025 the federal minimum wage is $7.25 an hour, and many states require higher rates that employers must follow.

The Wage and Hour Division (WHD) of the U.S. Department of Labor (DOL) administers and enforces the FLSA with respect to private employment, State and local government employment, and Federal employees of the Library of Congress, U.S. Postal Service, Postal Rate Commission, and the Tennessee Valley Authority. The FLSA establishes minimum wage, overtime pay, recordkeeping, and child labor standards affecting full-time and part-time workers in the private sector and in Federal, State, and local governments. The Department may file suit on behalf of employees for back wages, an equal amount in liquidated damages, and civil money penalties where appropriate. The Department may seek a U.S. District Court injunction to restrain violations of the law, including the unlawful withholding of proper minimum wage and overtime pay, failure to keep proper records, and retaliation against employees who file complaints and/or cooperate with the Department. The Department may seek an order for payment of civil money penalties from a U.S. Department of Labor Administrative Law Judge where appropriate. Revised November 2023.

You can file by online submission, by phone, by mail, or in person at a WHD office. The Labor Department has a toll-free number for information, questions, and concerns; the WHD toll-free line is 1-866-487-9243, also shown as 1 866-4-US-WAGE. To start, "Gather information to file your complaint:" include your name, address, and telephone number; the name, address, and telephone number of the employer or employment agency; the manager or owner’s name; a description of the type of work you did; when the events took place; and how and when you were paid.

"Your complaint will get routed to the nearest field office, and they will contact you within two business days." WHD staff "will work with you to answer your questions and determine whether an investigation is the best course of action." If an investigation is set up and finds sufficient evidence, "you’ll receive a check for lost wages." "Complaints are confidential." Third parties can file complaints for an employee denied proper wages, and "Immigration status is not important. Undocumented workers can file complaints over federal wage law and wage payment violations."

New York State has specific forms and a mail submission address: File a Claim using the Labor Standards Complaint form LS223 and Instructions LS223.2; farmworkers should use LS710 because "Farm workers should use this form to claim unpaid wages, illegal deductions, wage supplements, minimum wage, overtime, no meal period, no day of rest, etc." Submit a Letter of Representation using LS11 when represented; "This form should be submitted with the LS223, LS680, LS710, LS608.1 and/or LS608.2 at the time the complaint is filed, or at any point a complainant becomes represented on a Labor Standards matter." Mail completed claim forms to: NYS DOL Division of Labor Standards, Harriman State Office Campus, Building 12, Room 185B, Albany, NY 12226.

Be aware that Worker.gov carried a "Lapse in Appropriations" notice and "This website is currently not being updated due to the suspension of Federal government services. The last update to the site was 2/2/2026." The Worker.gov notice lists alternate numbers: workplace safety and health 800-321-6742, mine safety and health 800-746-1553, Job Corps 800-733-5627, and Wage and Hour 1-866-487-9243 (1 866-4-US-WAGE). For non-English resources, LawHelpCA—Authored By: U.S. Department of Labor and maintained by the Legal Aid Association of California with Last Review and Update: Sep 17, 2025—offers multilingual support in English; Spanish / Español; American Sign Language; Amharic / አማርኛ; Arabic / العربية; Armenian / Հայերէն; Bengali / বাংলা; Cambodian / Khmer; Cantonese Chinese / 粵語; Chinese (Simplified) / 简体中文; Chinese (Traditional) / 中文; Chuukese / Chuuk; Creole / Kreyòl; Farsi / فارسی; French / Français; German / Deutsch; Greek / Ελληνικά; and more.

If you prefer legal action outside WHD, remember that "An employee may file a private suit to recover back wages, an equal amount in liquidated damages, plus attorney’s fees and court costs. In such a case, the Department will not seek the same back wages and liquidated damages on that employee’s behalf." For questions or to start a complaint, call WHD toll-free at 1-866-487-9243.