Intuit to cut 3,000 jobs as it doubles down on AI

Intuit is eliminating about 3,000 jobs, or roughly 17% of its global workforce, as the Mountain View, California-based company uses artificial intelligence to justify a deeper simplification of its business. An internal memo from chief executive Sasan Goodarzi said Intuit needs to reduce complexity and move faster on its key bets, tying the layoffs directly to a strategy that aims to embed AI across products and internal workflows rather than treat it as a side project.

The cuts hit a company that, as of July 31, 2025, employed about 18,200 people across seven countries and served roughly 100 million customers worldwide. Intuit also averaged about 12,300 seasonal employees from January to April during fiscal 2025, underscoring that its labor model has long mixed a core workforce with temporary hiring around tax season. For U.S.-based employees affected by the reduction, the last day will be July 31, and severance will include 16 weeks of base pay plus two additional weeks for each year worked at Intuit.

The layoffs arrive as Intuit pushes harder into AI partnerships and product launches. In November 2025, the company announced a multi-year partnership with OpenAI to deepen its use of frontier models and bring Intuit app experiences into ChatGPT. In February 2026, it said it was partnering with Anthropic to build custom AI agents and surface Intuit tools inside Anthropic products. Just days before the cuts, Intuit highlighted AI-driven growth for mid-market businesses on May 13 and unveiled QuickBooks Workforce on May 6, signaling that the company is still investing in the tools and segments it believes can grow fastest.

The move also comes as Intuit prepared to report third-quarter fiscal 2026 results on May 20 after the close of market, with a conference call set for 4:30 p.m. Eastern time, or 1:30 p.m. Pacific. That timing puts the workforce reduction in direct view of investors assessing whether AI can improve margins, speed product development and reshape staffing without slowing revenue growth.

Intuit has been here before. In July 2024, it disclosed a restructuring plan with about $250 million to $260 million in charges, including roughly $217 million to $227 million in severance and employee-benefit costs. The latest round suggests the company sees AI not just as a product feature, but as a labor reset, one that could automate some white-collar work, consolidate other roles and redefine how much human headcount the next phase of software growth requires.