Los Alamos County switches emergency alerts from CodeRED to Everbridge

Los Alamos County announced March 3, 2026 that it has moved its public emergency-notification platform from CodeRED to Everbridge and is urging residents, workers, students and regular visitors to register immediately so they receive time-critical alerts. The county tied the change to a CodeRED security incident, saying the vendor "experienced a security incident that raised concerns about data protection," and identified the new county sender number as 88911.

The Everbridge system will deliver time-critical messages covering wildfire, severe weather and public-safety incidents, the county said, adding urgency with the line "With fire season right around the corner, this is an opportune time to sign up now to receive critical safety notifications." The county specifically named households, employees and regular visitors in its call to register for alerts as the transition proceeds.

To avoid gaps while building the new Everbridge subscriber base, county officials pledged continuity: "There will be no lapse in our ability to notify the public of urgent situations." The county listed multiple methods it will continue to use during the transition, including direct emergency notifications to known contacts in the CodeRED database, direct notifications to known landlines, broadcasts on 1610 AM radio and updates via county communication channels such as the county website, social media and media alerts.

The county emphasized privacy and data protections in the news release. "Protecting individuals’ personal information is a top priority," the release said, and it added that "Personal information provided during registration will be used solely for emergency notification purposes." The county also stated that "Everbridge employs industry‑standard security measures to protect user data" and that "The County does not sell, share, or distribute personal information."

Officials warned residents to watch for the new Everbridge sender number and to read alerts carefully. The release told recipients that "Residents are encouraged to read messages in their entirety, as they will contain critical instructions and situation updates," and it noted that the county’s Everbridge number, 88911, is different from the number used by Los Alamos National Laboratory’s Everbridge system — a distinction meant to reduce confusion if people receive alerts from both senders.

The county release did not include a registration link, a contact name or technical details about the CodeRED incident beyond the statement that CodeRED "experienced a security incident that raised concerns about data protection." County officials said they will continue to use known CodeRED contact information and landline alerts while urging the public to sign up in the new system to ensure they receive mobile and text-based notifications in future emergencies.