Market Goods opens zero-waste refillery on Harford Road to curb single-use plastic

Lauraville shoppers have a new option for package-free essentials after Market Goods, a zero-waste refillery owned by Hailey Graef, opened at 4717 Harford Road on February 28, 2026. The store held a grand opening Saturday with hours reported as 9 a.m. to 7 p.m., and customers can refill containers from jugs on the countertops for products such as facial oil and makeup remover.

Market Goods stocks household and personal care items that the owner says are meant to reduce single-use plastic. Citybiz noted the shelves include citrus hand soap, bathroom cleaning fluid, reusable freezer bags and cloth alternatives for paper towels; Baltimore Fishbowl and in-store photos show Zerra & Co. products alongside local brands such as Mount Royal Soaps. The store has “ditched plastic packaging for paper” and encourages customers to bring their own reusable containers to refill.

Owner background ties the business to a longer-running sustainable goods effort in Baltimore. Graef founded Zerra & Co. in 2018, a zero-waste beauty brand that sells vegan and cruelty-free makeup and skincare, including lip balm in paper tubes and lip gloss in glass and wood tubes. Citybiz recounts Graef grew up in “a really rustic household” in Arkansas where her family grew, canned and preserved food, and that she was taken aback by what she saw in grocery stores after moving to Baltimore. Those experiences prompted Graef to jump on the Harford Road storefront when it became available; the space previously housed shops such as Tortuga and Habitual Workshop.

The refillery model at 4717 Harford Road is low-friction and tactile: Baltimore Fishbowl photo captions document customers topping off bottles from dispensing jugs on the counter. The store also offers unscented or fragrance-free options to accommodate customers with sensitivities. Graef has curated products from her own Zerra & Co., from Mount Royal Soaps and from other zero-waste suppliers she sourced for Market Goods.

Market implications for Harford Road are local and practical: a new retail entrant focused on refillable goods creates a storefront demand channel for small Baltimore vendors and provides a visible alternative to single-use packaging in northeast Baltimore. Graef has said she welcomes suggestions for additional products or product types, signaling inventory will be responsive to neighborhood demand as the shop settles into the Lauraville commercial corridor.

Photographs of the refilling setup from the grand opening were taken by Marcus Dieterle, whose images show the in-store refill process that Market Goods is using to make sustainable shopping more tangible for Harford Road customers.