New research pack consolidates Dollar General employee resources, benefits and program details

All employees are benefits eligible on day one!" That phrase anchors Dollar General’s public employee program list and points to the DGME login portal as the operational hub staff use to manage paid time off, benefits enrollment, Employee Assistance Program access, training and employee discounts. The DGME portal is described in company materials as the place to handle vacation days, sick leave and personal days as well as to enroll in health and retirement programs.

On health and wellness, Dollar General’s careers page lists program headings under YOUR WELL-BEING that include Comprehensive Health Insurance Options, Flexible Spending Accounts & Health Saving Accounts, Short-Term & Long-Term Disability Insurance, Life Insurance Options, Supplemental Medical Coverage, the Better Life Wellness Program, free resources to support physical, mental and emotional health and wellness, Paid Vacation & Holidays, Service Award Recognition Program, Parental Leave, Adoption Assistance, and an Employee Assistance Program.

Employee Assistance Program services are offered through Magellan Healthcare with a contact number of 1-866-234-3239. The EAP is described as convenient, confidential and free to all Dollar General employees and their household members. Counseling specifics in the vendor summary state: "Up to five visits per topic per year, all for FREE" and "Call a professional counselor 24/7." Live Chat hours are Monday through Friday, 8 a.m. to 4:30 p.m. Central time. BetterHelp is listed as part of the offering with the description: "BetterHelp is a virtual therapy service. You’ll get matched with a licensed therapist through text, video or voice message. Contact the EAP for more information."

Paid time off and family supports are managed through DGME; the careers page names Paid Vacation & Holidays, Parental Leave and Adoption Assistance among benefits. Employee-reported data on Payscale, updated Jan 16, 2026, shows 137 employees listing Paid Holidays / Vacation and 47 reporting Paid Sick Leave among the most popular benefits.

Pay and shift programs named on the careers materials include Shift Differential Pay, Holiday Pay Option, Performance Pay, Exempt Development Programs, Perfect Attendance Bonus Opportunity and Annual Bonus Opportunity. Payscale lists an average base hourly rate of $12.50 per hour and shows 135 employees reporting 401(k) access and 49 reporting a Company Store Discount in its Most Popular Benefits counts.

Retirement and tuition items on the official list include a 401(k) Savings & Retirement Plan and "Zero Cost and Discount Tuition for Full-Time Employees." Vendor contact information in the benefits vendor summary links Voya to the 401(k) program with a contact number of 1-844-299-8692 and a mobile app name listed as Voya Retire. Payscale’s employee-reported summary also lists Profit Sharing, a Defined Contribution Pension Plan and Severance Pay; those items are tagged to employee reports rather than the careers page wording.

Dollar General’s careers material highlights internal mobility and distribution center metrics with the exact phrasing: "62%+ Rate of internal promotion for our Distribution Center leadership team," "1.1 B Over 1.1 billion cartons shipped," and "5.1M In 2024 the Distribution Centers donated the equivalency of 5.1M meals to Feeding America affiliated food banks."

Key vendor phone numbers for operational use are provided in the benefits vendor summary: Magellan Ascend (EAP) 1-866-234-3239; HealthEquity (FSAs/HSAs) 1-877-596-8123; Matrix (Disability Coverage) 1-888-644-3550; Creative Worksite Solutions (Voluntary Benefits) 1-855-933-6552; USAble (Life Insurance) 1-800-370-5856; Voya (401[k]) 1-844-299-8692.

A legal caveat from the official careers text warns employees that program descriptions are overview-only: "This information reflects the highlights of Dollar General’s benefit plans and is intended as an overview. Individual employee eligibility requirements may also apply. In the event of any discrepancy between a Plan and the information provided on this site, the official Plan document(s) will govern. Dollar General reserves the right to amend or terminate any Plan at any time and without notice." The vendor summary also notes that "Complete details and limitations are contained in the Summary Plan Description of each plan and the Dollar General Corporation Employee Benefits Plan document" and that the 2021 Annual Benefits Guide summarizes the Dollar General Benefits Plan.

For enrollment, account management and program questions, use the DGME login portal and the vendor phone numbers above; official plan documents and the Summary Plan Descriptions govern eligibility and limits.