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Nikon Updates Service Notice for 24-Year-Old COOLPIX 2000 Recall

Nikon updated its COOLPIX 2000 service notice on Feb. 20, 2026, listing expanded serial-number ranges; owners with affected serials should stop use, remove batteries, and contact Nikon.

Jamie Taylor2 min read
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Nikon Updates Service Notice for 24-Year-Old COOLPIX 2000 Recall
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Nikon republished an updated service advisory for the COOLPIX 2000 on Feb. 20, 2026, and Digital Camera World and Tech Yahoo relayed the notice that the recall remains active 24 years after the camera’s 2002 release. The advisory centers on a battery-compartment short-circuit and overheating hazard; Nikon reassures readers that “there is no risk of fire” while describing the worst-case effect as damage to the battery cover rather than a blaze.

Owners should check the serial number on the bottom of the camera to verify whether a unit falls inside the affected batches. Older U.S.-focused recall notices limited affected serials to two ranges: 3010001–3060980 and 3510001–3561916. The Nikon Japan service page cited in the Feb. 20 update expands that list and, as reported, states “Products up to the numbers listed below are affected,” adding six additional ranges: 2010001–2042816; 2510001–2543248; 4010001–4063334; 4510001–4555696; 5010001–5014664; and 5510001–5512592, in addition to the two older ranges.

If your Coolpix 2000 serial falls within any of the applicable ranges, older U.S. recall text instructs owners to immediately stop using the camera, remove the batteries, and call Nikon Customer Service at (800) 645-6687 between 9 a.m. and 7 p.m. ET, Monday through Friday. That same U.S. notice offered an email option to request return packaging and prepaid materials: send a message to cr.nikon@attglobal.net with “Coolpix 2000 Return” in the subject line and include name and mailing address. Cdn-10’s recall wording promised Nikon would send a prepaid shipping label, box, packing material and instructions, and that owners would receive a replacement Coolpix 2000 free of charge; the replacement units were described as redesigned so the problem will not recur.

For owners in Japan or those following the Nikon Japan advisory, Tech Yahoo and Digital Camera World published the repair-center contact details cited on Nikon’s page: Nikon Imaging Japan Co., Ltd. Repair Center, 2-2-26 Namamugi, Tsurumi-ku, Yokohama, 230-0052, and the Nikon Reception Center toll-free number 0120-861-222, available weekdays from 09:30 to 17:30. Both outlets noted postage for returns will be pre-paid and cautioned that region-specific procedures may differ because the recall page sits on Nikon Japan’s website.

Historical reporting fills in the scope and sales context: an AP excerpt republished by Newson6 reported “about 9,100 digital cameras” sold nationwide during the recalled sales window and noted Nikon received 14 reports, all from outside the United States, of Coolpix 2000 units short-circuiting; that piece added that some battery compartments showed minor heat damage but no injuries were reported. Newson6 described the cameras as mostly silver with lavender around the lens, sold by department, electronic, computer and camera stores and by mail-order and web retailers for about $250 during the specified sales period.

Nikon’s updated Feb. 20, 2026 advisory leaves the voluntary recall active and maintains the practical steps owners should take: check the serial printed on the camera bottom, stop using affected units and remove the batteries, and follow the return instructions appropriate to your region so Nikon can provide the redesigned replacement.

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