Business

United Airlines Relax Row Turns Economy Seats Into Lie-Flat Beds by 2027

United's new Relax Row turns three economy seats into a lie-flat bed on long-haul flights, with a 2027 launch across Boeing 787s and 777s.

Ellie Harper2 min read
Published
Listen to this article0:00 min
Share this article:
United Airlines Relax Row Turns Economy Seats Into Lie-Flat Beds by 2027
AI-generated illustration
This article contains affiliate links, marked with a blue dot. We may earn a small commission at no extra cost to you.

Anyone who has spent ten hours wedged into an economy seat with a toddler on their lap knows the particular misery United Airlines is now trying to solve. The Chicago-based carrier unveiled the Relax Row on March 24, a three-seat economy configuration that converts into a lie-flat, couch-like sleeping space once airborne, making United the first North American airline to offer this kind of seating option, with exclusivity on the design across the continent.

The dedicated row is outfitted with individually adjustable leg rests that fold up at a 90-degree angle, creating more room to sleep, stretch out, or watch a movie. The seats will be positioned between United Economy and United Premium Plus, with up to 12 Relax Row sections available on each plane.

Data visualization chart
Data Visualisation

Passengers booking the Relax Row will receive a custom-fitted mattress pad, a specially sized plush blanket, two additional pillows, as well as a plush toy and Children's Travel Kit for families. United is pitching the product at three distinct groups: families traveling with small children, solo travelers, and couples who want the value of United Economy with a little extra comfort.

"Customers traveling in United Economy on long-haul flights deserve an option for more space and comfort, and this is one way we can deliver that for them," said Andrew Nocella, United's Executive Vice President and Chief Commercial Officer.

Relax Row will launch on the Boeing 787 in 2027, with the broader rollout reaching more than 200 Boeing 787 and 777 widebody aircraft by 2030. There will be as many as 12 rows of the Relax Row on eligible aircraft, though the average number of rows available once it is rolled out will be nine. That limited footprint means demand is almost certain to outpace supply, at least in the early years.

Pricing has not been disclosed. United did not provide any pricing details, but said it would announce more information closer to the launch date. Although United is the first North American airline to introduce this concept, several other carriers globally offer something similar, with Air New Zealand being the most prominent example, offering its version on Boeing 787-9 and 777-300ER aircraft.

In its most recent financial release, United reported record Q4 revenue of $15.4 billion, with premium revenue rising 9% in Q4 and 11% for the full year; the carrier expanded its premium offerings to a record 27.4 million premium seats in 2025, accounting for 12% of all flown seats. The Relax Row fits squarely into that strategy, threading a middle path between standard economy and the premium cabins that have driven the airline's recent growth, at a price point still unknown to the traveling public.

Know something we missed? Have a correction or additional information?

Submit a Tip

Never miss a story.
Get Prism News updates weekly.

The top stories delivered to your inbox.

Free forever · Unsubscribe anytime

Discussion

More in Business