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Visiting and Contacting Inmates at Buena Vista County Jail

How to reach and visit someone at the Buena Vista County Jail: address, phone numbers, visitation rules, Reliance video service, and what the jail’s roster shows about current detainees.

James Thompson6 min read
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Visiting and Contacting Inmates at Buena Vista County Jail
Source: buena-vista-county-jail-roster.govbackgroundchecks.com

1. Facility identification and address

The Buena Vista County Jail is the county jail operated by the Buena Vista County Sheriff’s Office and handles local bookings. The facility’s street address is 411 Expansion Blvd, Storm Lake, Iowa; mailing correspondence can be sent to PO Box 276, Storm Lake, IA 50588. Multiple records list the jail under variations such as "Buena Vista County Correctional/Jail facility," but all point to that Storm Lake location.

2. Primary contact phone numbers and discrepancy

The most frequently cited contact number for the jail across public listings is 712-749-2452; several sources advise using that line for general questions. The live BVJail roster header, however, prints 712-732-2452, so confirm which line answers when you call. If you need immediate guidance about applications, visitation status or inmate information, sources specifically instruct: "Contact 712-749-2452 for further questions about the application process."

3. How to find an inmate or get roster information

If you prefer not to use an online search, go in person to the Buena Vista Sheriff’s Office in Storm Lake or call 712-749-2452 to request offender information; you should be prepared to present photo ID and state your connection to the detainee for safety screening. Public jail-roster extracts show named bookings and charges — for example, the BVJail roster (updated at 07:47 PM on 02/01/2026) lists entries such as "00059967 10/25/25 7:51PM CRUZ GONZALEZ,LORENZO M 33 $0.00 ... VIOLATION OF PROBATION 908.11" and "00061583 9/19/25 1:12PM PINO BECQUER,SIDNEY 48 $14,000.00 ... CHILD ENDANGERMENT 726.6(2)". If you quote or rely on roster details, note the roster’s update timestamp shown on the BVJail page.

4. Visitation application requirement and honesty warnings

"Buena Vista County Jail may require visitors to complete an application before visiting an inmate." When completing any guest application, follow the explicit guidance: "Ensure the application is filled out thoroughly. Missing information can result in denial." The jail’s guidance stresses truthfulness: "It's important to be truthful, particularly concerning previous criminal history, probation, etc. These details often surface during the background check – any dishonesty can lead to a denied visit."

5. Scheduling visits and timing

The facility requires scheduling in advance: "All visits need to be scheduled 24 hours in advance." Face-to-face, on-site visits "are usually conducted during the weekdays," but the exact schedule "vary[s] based on the living area of the detainee." Because housing-area schedules differ, callers are advised to confirm the day and time that applies to the specific inmate.

6. Types of visits: in-person and video via Reliance

Buena Vista County Jail offers on-site (in-person) visits and video visitation services. "Buena Vista County Jail uses the services of Reliance Telephone for video (visit) phone calls and for emailing/texting to inmates." Note the operational caveat: "Note: This option may not be available for your inmate. When registering, check to see if devices are available." That means some detainees or housing units may not be enabled for video/remote sessions.

7. Denials, restrictions and legal blocks

The jail sets specific denial conditions: "If you are a co-defendant with the inmate in a pending case, your visit will be denied." Additionally, "If there is a court order preventing contact between you and the inmate, your visit will be denied." Finally, policy language underscores broad discretionary authority: "Buena Vista County Jail reserves the right to deny any person entry to the jail for any reason."

AI-generated illustration
AI-generated illustration

8. In-person verification and what to bring

When obtaining inmate information or presenting for an in-person visit, the jail will ask you to show photo identification and prove your relationship to the detainee for safety screening. The Iowainmates guidance reiterates that obtaining information in person "usually entails heading to the institution in person or placing a phone call to 712-749-2452" and that staff will request ID and connection details; bring government-issued ID, and be prepared for staff to deny the visit if application or screening criteria aren’t met.

9. Phone calls, messaging and account options

Communications are vendor-supported and outbound-focused: "Detainees can make outgoing calls but cannot receive inbound calls." The facility "offers prepaid calling cards for purchase," and "Optionally, you can also establish an account through a independent provider to get calls from the offender." As noted, Reliance is the named telephone carrier handling video, phone and email/texting services. Verify whether the family pays Reliance directly or whether another vendor handles commissary and funds — those fee specifics were not provided in the public summaries and require direct confirmation.

10. Money, mail and missing specifics

Public listings include a "Mailing and Sending Money Guidelines" header but do not publish full deposit procedures in the excerpts provided. That means key details — the exact inmate mailing format, whether money orders must be made payable to a specific name, the commissary vendor, or online deposit portal — are not currently on record in the supplied material. Before sending funds or mail, call the jail at 712-749-2452 (or the alternate printed number 712-732-2452) and ask for the facility’s current mail and commissary instructions.

    11. What the jail roster shows right now

    The BVJail roster extract contains multiple bookings with IDs, dates, bonds and statutory citations. Examples reproduced from the roster include entries such as:

  • "00059967 10/25/25 7:51PM CRUZ GONZALEZ,LORENZO M 33 $0.00 ... VIOLATION OF PROBATION 908.11" and
  • "00061583 9/19/25 1:12PM PINO BECQUER,SIDNEY 48 $14,000.00 ... CHILD ENDANGERMENT 726.6(2) ... VIOL NO CONTACT ORDER-DOMESTIC 664A.7(5)."
  • The roster header itself reads "# BUENA VISTA COUNTY JAIL # Jail Roster Storm Lake, Iowa 712-732-2452 Updated at 07:47 PM on 02/01/2026 Next Update at 08:02 PM." If you need a current booking, pull a live roster or contact the Sheriff’s Office because entries can change rapidly.

    12. Practical checklist for callers and visitors

  • Call before you go. The explicit guidance is: "Call 712-749-2452 prior to your visit to check the jail's guidelines concerning your legal status." That call confirms whether you need an application, device availability for video visits, and specific visiting hours for the inmate’s housing area.
  • Complete the application fully and truthfully. As warned: "Missing information can result in denial" and dishonesty "can lead to a denied visit."
  • Bring photo ID and paperwork showing your connection to the detainee. Staff will ask for both when obtaining offender information in person.
  • Confirm Reliance registration requirements and fees. The vendor name (Reliance Telephone) appears in multiple records, but registration URL, per-minute costs, and device compatibility are not provided in the public excerpts and should be confirmed with the jail or Reliance.

13. Final note and next step

For most day-to-day questions — scheduling a visit, confirming whether an inmate can use video devices, or depositing funds — start with the Storm Lake contact and the facility address: 411 Expansion Blvd, Storm Lake, IA, PO Box 276, 50588, and call 712-749-2452 (noting the BVJail roster also prints 712-732-2452). The Buena Vista County Jail’s publicly stated policy recognizes that "closeness to their family is one of the strongest reasons that keeps them from getting in trouble again," and following the application, scheduling and verification steps above gives those relationships the best chance to continue while an individual is in custody.

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