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Athos Commerce launches AI platform for multi-surface product discovery

Athos Commerce is betting that product discovery now happens across chatbots, marketplaces and social feeds, not just a retailer’s search bar.

Nina Kowalski··2 min read
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Athos Commerce launches AI platform for multi-surface product discovery
Source: fintechlaunches.com

Athos Commerce used Shoptalk Europe in Barcelona to make a blunt pitch: ecommerce discovery has already moved beyond the website search box. On June 10, 2026, the company unveiled its Intelligent Discovery Platform and framed it as a way to connect the right shoppers to the right products across on-site search, social commerce, marketplaces and AI-driven shopping surfaces.

The launch leans hard into the new language of shopping behavior. Athos says consumers now find products through AI assistants, comparison engines, marketplaces and social channels, often before they ever land on a brand site. Its answer is an all-in-one system that combines AI-driven agentic commerce, search, personalization, merchandising, product feed management, integrations and analytics so merchants can spot gaps in product data and discovery strategy.

At the center of the platform are three AI agents. The Conversational Assistant is designed to guide shoppers through natural-language product discovery. The Channel Assistant is built to help teams manage feeds across channels such as Google Shopping, Meta and TikTok. A separate AI-oriented product discovery layer is meant to match shopper intent with inventory more intelligently, a sign that Athos is treating visibility across answer engines and agentic shopping flows as a merchandising problem, not just an SEO problem.

AI-generated illustration
AI-generated illustration

That distinction matters because the market is already moving in Athos’ direction. Salesforce said in 2025 that 39% of consumers, and more than half of Gen Z, were already using AI for product discovery. DHL’s 2025 E-Commerce Trends Report found that 7 in 10 global shoppers want AI-powered shopping features, 37% make purchases via voice commands and 70% expect to shop primarily through social media by 2030. In that world, a brand can have strong products and still disappear if its feeds, product data and intent signals do not travel cleanly across every surface where shoppers ask, compare and decide.

Athos is not starting from scratch. The company was formed in January 2025 when Searchspring and Klevu combined under the Athos Commerce brand with PSG backing, bringing together AI-driven product discovery, on-site search, personalization, merchandising, multi-channel product syndication and cross-sell capabilities. Chuck Haling was later named CEO on August 6, 2025, as the company sharpened its focus on discovery, personalization and merchandising execution.

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Photo by Matheus Bertelli

Google’s 2026 guidance on generative AI features in Search underscores why Athos chose this moment to push the message. The real test is whether merchants need a new platform to manage a genuinely fragmented shopping journey, or whether the industry is simply repackaging search optimization in fresher jargon. Athos is betting the former, and the launch suggests more commerce vendors are making the same bet.

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