Burns & Wilcox Global Solutions goes live on Novidea platform

Burns & Wilcox Global Solutions has gone live on Novidea’s cloud-native insurance management platform, putting three London Market trading entities and more than 100 users onto a single operating system. The rollout spans more than 40 lines of business, including casualty, marine, property and specialty, and covers third-party coverholder business, first-party binders, bulking lineslips and open market placements.

That breadth matters because London Market operations rarely fail on one big task. They strain under a series of small, repeated handoffs: placement decisions across jurisdictions, delegated authority administration, bordereaux production, compliance checks and accounting that has to stay accurate as business moves from quote to bind to claim. Novidea is pitching its platform as a way to connect front-, middle- and back-office workflows so the brokerage can work from one shared data model instead of stitching together local systems and manual processes. For a wholesale platform operating across casualty, marine, property and specialty, that is the difference between a patchwork and an operating spine.

The company said Burns & Wilcox Global Solutions wanted data-rich, real-time reporting to improve performance management, reduce process inefficiencies and create a more streamlined experience. Time to market was also a priority, with Novidea saying the system was production-ready in a matter of months. In a market where placement speed and data quality can decide whether a broker keeps pace with demand, that is a meaningful operational test, not a cosmetic software upgrade.

The London Market context gives the deployment extra weight. Lloyd’s defines a coverholder as a company authorised by a managing agent to enter insurance contracts on a syndicate’s behalf, while a binding authority is the agreement that makes that delegation work. Line slips sit in the same ecosystem, but they cannot be used to sidestep binding-authority requirements. For firms handling delegated authority and specialty placements, the challenge is not just moving business faster. It is preserving control, traceability and compliance while doing it at scale.

Harpreet Sanghera, strategy and operations director for H.W. Kaufman Group International, framed the move as an investment in a best-in-class platform that gives Burns & Wilcox Global Solutions an immediate competitive advantage. That fits a broader shift inside H.W. Kaufman Group, which said in July 2025 that it was consolidating its international brands into Burns & Wilcox and RB Jones. Burns & Wilcox Global Solutions and RB Jones also moved into a new office in The Gherkin in London, closer to Lloyd’s and the trading relationships that shape the market. H.W. Kaufman Group says it does business in more than 90 countries and operates across the United States, Canada, the United Kingdom, Europe and the United Arab Emirates, so the real question now is whether Novidea can turn that reach into a more unified specialty operating model.