Poetic raises $50 million to automate complex enterprise workflows

Poetic’s $50 million Series A is less a bet on a headline valuation than a test of whether AI can move into the messy middle of enterprise operations, where insurance underwriting, fraud review, and compliance work still depend on human judgment. The San Francisco company, formerly known as Forge and founded in 2023 by Markie Wagner, said the round valued it at $500 million and was led by Kleiner Perkins, with OpenAI, Founders Fund, and First Harmonic participating.

Poetic’s pitch is built around a purpose-built programming language that lets operators describe workflows in plain English and then turns that expertise into deterministic execution. Kleiner Perkins says the system converts those workflows into deterministic, near-tokenless execution under the hood, a claim that speaks directly to enterprise concerns about ballooning AI token spend and unpredictable autonomous agents. Poetic says the approach can deliver 99% accuracy on processes that have resisted automation for decades.

That distinction matters most in regulated operations. Poetic says it is already deployed in some large financial services organizations and has generated double-digit millions in savings for Fortune 500 companies on tasks such as transaction monitoring and disputes investigations. In insurance, the company says it has already delivered 99%+ accuracy in a complex process at AIG and 99%+ quality on fraud investigations at SoFi. Separate reporting said SoFi reached 99%+ quality executing fraud investigations end-to-end in five weeks, while AIG was named as a customer on complex, multi-hour insurance processes that previously required significant manual effort.

For property and casualty carriers, that makes Poetic more than another AI software story. The real question is whether a system like this can sit inside an underwriting workbench, triage submissions, ingest policy forms and supporting documents, and handle compliance workflows with enough integration, auditability, and human oversight to survive scrutiny from carriers, regulators, and internal risk teams. Poetic’s promise is not a chatty assistant on the sidelines. It is software that is supposed to run the workflow itself, with code-like reliability.

The new funding will help Poetic expand forward-deployed teams and move into additional industries, but the insurance opportunity gives the round its sharpest edge. If carriers decide the platform can be trusted for high-stakes decisions, Poetic could become a rare example of AI penetrating core insurance operations instead of hovering around them.