Convicted Felon Arrested After Dollar General Robbery in Five-Day Armed Spree

Jaheim Muhammad, 21, a convicted felon, is in custody after a string of armed robberies that targeted fast-food and convenience store employees across Jacksonville over five days. The incidents put frontline workers at heightened risk and underscored the role of surveillance and digital forensics in bringing a suspect to justice.

The spree began on January 13 when Muhammad allegedly entered the Dollar General on Old Kings Road, pointed a firearm at a store employee and left with hundreds of dollars in cash (CCR #26-25471). Jacksonville Sheriff’s Office Robbery and Violent Crimes Unit detectives opened an immediate investigation.

The next day Muhammad allegedly robbed a gas station on Old St. Augustine Road, again pointing a gun at an employee and taking cash; surveillance footage from that incident helped detectives link him to the Dollar General robbery (CCR #26-27511). On January 17 he is accused of committing a third armed robbery at a Whataburger on San Jose Boulevard, pointing a gun at a cashier and taking money (CCR #26-33341).

A fourth incident occurred the following day at a Domino’s on Cassat Avenue, where Muhammad reportedly attempted a robbery but left when the cashier refused to comply. He fled in a rideshare vehicle; detectives traced the Lyft destination to Muhammad’s apartment and made an arrest there through the Community Problem Response Unit (CCR #26-34713). Muhammad faces multiple felony charges related to the incidents and is being held in the Duval County jail.

For Dollar General employees and workers at similar stores, the case is a stark reminder of frontline vulnerability to armed crime. Surveillance cameras played a critical role in linking incidents and identifying a suspect, but cameras alone do not prevent trauma or the disruption that follows an armed assault. Cashiers and front-end staff may experience anxiety, scheduling gaps if employees take leave, and challenges retaining workers who fear for personal safety.

Managers and corporate safety teams should review and reinforce protocols that protect staff, including functioning cameras and lighting, clear procedures for limiting register cash, and reliable ways to summon help. Employers should also ensure employees know post-incident resources and support options, including medical care, counseling and paid leave where available. The rideshare trace that led investigators to Muhammad highlights how digital evidence can help solve cases, reinforcing the value of coordinating with law enforcement after an incident.

Muhammad’s arrest closes the immediate threat to these locations but the outcomes of prosecution and any sentencing will determine long-term accountability. In the meantime, employers and workers alike should treat this string of robberies as a prompt to reassess workplace safety measures and worker support systems.