Indeed Reviews Highlight Chronic Understaffing and Low Pay at Dollar General

Indeed updated its Dollar General employer page on November 21, 2025, posting an overall rating of 2.9 and sub scores that point to persistent workplace strains. Work life balance averaged about 2.8, pay and benefits about 2.5, job security and advancement about 2.7, management about 2.8, and culture about 2.8. The newest reviews filed on November 20 and 21 emphasized staffing and scheduling problems alongside low pay, and they paint a picture of pressure on both hourly employees and store leaders.

Reviewers reported that schedules are sometimes posted on short notice and that individual employees bear heavy workloads when staffing is thin. Several recent submissions noted long hours for store managers, and ongoing stress tied to meeting performance and cleanliness metrics. Manager turnover emerged as a recurring theme, which can create a cycle where understaffing and unpredictable hours become more acute as experienced leaders leave and new managers take time to settle into their roles.

For workers, these conditions can mean irregular earnings, difficulty balancing shifts with outside responsibilities, and higher risk of burnout. For store managers, extended hours and responsibility for metrics without commensurate pay or support may accelerate turnover. That in turn can hamper training consistency and daily operations, contributing to the very staffing shortages employees describe.

The low score for pay and benefits compared with workload suggests compensation is a central issue for retention and morale. The relatively weak ratings for work life balance and advancement indicate employees see limited pathways to improved hours or career progress within the company. Together these trends echo longstanding complaints in the retail sector about staffing models and labor costs.

Dollar General has not been quoted in the employee submissions on the Indeed page. As retail chains prepare for holiday demand and beyond, the reviews underscore the labor dynamics that shape store capacity and employee experience, and they offer a snapshot of the workforce frustrations that could influence hiring and retention strategies going forward.