KPMG Singapore opens AI showcase, focusing on practical business use cases

KPMG Singapore is trying to change how its people meet AI: not as a polished demo, but as something that has to survive real client work, human review and the firm’s own controls. The clearest sign was its open day on 26 May 2026, a short, experience-led session from 9:00am onwards that guided attendees through AI-enabled use cases across several industries instead of turning into a training course or technical seminar.

That format matters inside a firm like KPMG, where consultants, auditors and advisory teams are under pressure to show faster delivery without losing judgment. KPMG said the open day would run as a flexible 30 to 40 minute experience, with short demos, sector-specific examples and direct conversations with subject matter professionals. The message was practical rather than promotional: AI should help teams automate routine work, accelerate analysis and review outputs more consistently, while people still decide where the controls sit and when judgment overrides the machine. The event also introduced KPMG’s Four-Door Framework, which the firm is using as the organizing logic for its AI strategy.

The open day followed the formal launch of KPMG Singapore’s Trusted Artificial Intelligence Centre of Excellence on 25 May 2026, a move supported by the Singapore Economic Development Board. KPMG described the centre as a dedicated capability hub meant to help organizations move beyond AI experimentation and embed AI as a trusted, enterprise-ready asset. At the launch, KPMG also unveiled Trusted AI Assurance, a business-focused, evidence-based assessment approach designed to give Singapore businesses a clearer pathway to scale AI deployment.

The launch was led by Ms Jasmin Lau, Mr Jermaine Loy and Ms Lee Sze Yeng, and it was framed as part of a national shift from speed to scale, with trust as the foundation. That aligns with KPMG’s pitch that AI adoption has to be explainable, demonstrable and tied to workflow pain points, not just technical capability. The firm said more than seven in ten CEOs in its 2025 Global CEO Outlook ranked AI as a top investment priority, while 69 percent were allocating 10 to 20 percent of their budgets to AI spending.

KPMG is also leaning on its own credentials. It says it is the world’s first professional services firm to achieve BSI/ISO 42001 certification for AI Management Systems, and says its Global Trusted AI Framework has 10 ethical pillars, including fairness, transparency, explainability, accountability, data integrity, reliability, security, safety, privacy and sustainability. For staff across audit, tax and advisory, the signal is clear: AI is becoming part of day-to-day delivery, but only inside a framework that puts governance and human review first.