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Sims 4 update fixes Gallery filters and console Marketplace bugs

EA’s latest Sims 4 hotfix cleaned up Gallery filters and console Marketplace snags, including a PlayStation Moola wallet bug and a controller soft lock.

Sam Ortega··2 min read
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Sims 4 update fixes Gallery filters and console Marketplace bugs
Source: forums.ea.com

EA pushed a targeted Sims 4 hotfix that went after the kind of bugs that make a new Marketplace feel shaky fast: Gallery filters returning the wrong results, PlayStation wallet problems, and a controller soft lock tied to uploads loading in the background. It is a small patch on paper, but it hits the exact pain points that frustrate players trying to browse, share, and buy content without the game getting in the way.

The April 28 update landed as version 1.123.85.1020 on PC, 1.123.85.1220 on Mac, and 2.32 on consoles. EA said it had been monitoring player reports after the launch of The Sims 4 Marketplace on PlayStation and Xbox, along with a new PC and Mac update, and this pass was meant to steady the experience while the team keeps watching feedback for future fixes.

The biggest Gallery issue was simple but disruptive: filtering was sometimes returning incorrect results. EA said no Gallery uploads were removed, and affected content is still there to view, engage with, and download. That matters because the Gallery is still the lifeblood of The Sims 4’s community sharing loop, and even a bad filter can make the whole system feel broken.

On console, EA fixed a PlayStation Moola wallet issue with a backend update. Players who bought Moola and did not see it appear in their in-game wallet should see the balance update the next time they load in. EA also resolved a bug that kept showing new content notification screens every time some players started a new session after buying a pack. Another fix addressed a soft lock that could happen when a player opened an upload while the Gallery was still populating with a controller in hand.

AI-generated illustration
AI-generated illustration

The patch also cleaned up Marketplace storefront behavior in Japan, where the 200 Moola tier had been missing from the PlayStation Store. EA said store information should now display correctly when players move from the Marketplace into the PlayStation Store. That is the kind of small storefront error that can kill confidence in a new currency system if it lingers too long.

This hotfix follows the April 16 console rollout of The Sims 4 Marketplace, which gave PlayStation 4 and PlayStation 5 players 16GB of Marketplace storage and Xbox One, Xbox Series X|S, and Xbox Cloud players up to 50GB. EA had already used that earlier console update to fix wallet, download-status, purchase-flow, and Gallery-access problems. Taken together, the two patches suggest the Marketplace launch did not just add new content, it exposed wider stability issues that EA is still tightening up.

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