Autauga County Contacts: Phone Numbers, Addresses, and Key Resources

Knowing the right number to dial, and the right office to walk into, is the difference between a problem solved and a call routed into a dead end. Autauga County is served by overlapping jurisdictions: a county commission, a sheriff's office, the Prattville Police Department, and several municipal governments, each with its own phone lines, addresses, and online portals. This guide organizes those contacts by the situation you are actually facing.

When to Call 911 vs. a Non-Emergency Line

Before anything else: if there is an immediate threat to life, an in-progress crime, a fire, or a serious medical emergency anywhere in Autauga County, call 911. That number routes to the appropriate dispatcher regardless of whether you are inside Prattville city limits, in Millbrook, or in the unincorporated county.

For everything that is urgent but not life-threatening, including a suspicious person who has already left the scene, a minor traffic incident with no injuries, a noise complaint, or a question about a prior report, use the non-emergency lines listed below. Tying up 911 with non-emergency calls delays response for genuine crises.

Suspicious Activity or Crime Reports (Unincorporated County)

The Autauga County Sheriff's Office handles law enforcement in areas outside Prattville and Millbrook city limits. Its administrative and non-emergency line is (334) 361-2500, and the office is located at 162 W. Fourth Street, Prattville, AL 36067. The sheriff's office maintains news releases and a tip/secret witness line on its official site at autaugasheriff.org, which is the fastest route for anonymous tips that do not require a dispatcher.

If someone you know has been booked, jail-related inquiries go to a separate line: the Autauga Metro Jail is reached at (334) 361-2600.

Suspicious Activity or Crime Reports (City of Prattville)

This is one of the two most common misroutes in the county: Prattville residents calling the sheriff's office when they need the Prattville Police Department. These are entirely separate agencies. The Prattville PD, led by Chief Mark Thompson, fields its main business line at 334-595-0208. The Criminal Investigations Division has a dedicated direct line at 334-595-0250 for follow-up on active cases or to speak with a detective. Both numbers are for standard business hours and non-emergency matters. Press releases, public-safety advisories, and open-records instructions are posted on the city's official portal at prattvilleal.gov.

Animal Control

For a stray or loose dog within Prattville city limits, the correct call is to Prattville Code Enforcement's animal control line at 334-595-0217, not 911 and not the county sheriff. A Dog Warden operates out of the Autauga County Humane Shelter on Reuben Road; animals picked up inside city limits are transported there.

For animal control matters in the unincorporated county, contact Deputy Hand at the Autauga County Sheriff's Office, 162 West 4th Street; the county animal control line routes through the main sheriff's number at (334) 361-2500. Note that Prattville's city ordinance covers dogs but not cats, so cat-related calls to code enforcement may not result in a pickup.

Burn Permits and Open-Burning Questions

This is the second common misroute: residents calling the county commission or sheriff's office to ask about burn bans or permits. Those agencies do not issue burn permits. Open-burning permits for Autauga County are administered by the Alabama Forestry Commission through its online portal at forestry.alabama.gov. Burning without a current permit during a declared ban can result in fines and liability for suppression costs, so verify permit status before any residential or agricultural burn.

Road Hazards and County Infrastructure

Potholes, downed signs, and road debris on county-maintained roads fall under the Autauga County Commission's jurisdiction. The commission's main office is at 135 North Court Street, Suite B, Prattville, AL 36067, and the general county line is (334) 358-6700. Administrator Scott Kramer can be reached directly at 334-358-6701. The county website at autaugaco.org lists individual department contacts, commission agendas, and public notices, and is the right starting point before placing a call.

For hazards on state-maintained highways inside or near Prattville, the Alabama Department of Transportation handles maintenance; ALDOT contact information is separate from county government.

Open-Records Requests

Public records requests in Autauga County follow Alabama Code Section 36-12-40, which makes records available to Alabama citizens subject to specified exceptions. For county documents, deed recordings, and property records, the Judge of Probate's Recording Department is located at 176 West Fifth Street, Prattville, AL 36067. For requests directed at the county commission, use the main county office at 135 North Court Street. For Prattville Police Department records, the city's official site at prattvilleal.gov posts submission instructions; the Criminal Investigations Division line (334-595-0250) handles case-related records questions.

Check the relevant official portal before submitting: autaugaco.org for county records, autaugasheriff.org for sheriff's office records, and prattvilleal.gov for Prattville city records. Forms, fees, and turnaround times are updated on those pages and may differ from information circulating on third-party aggregator sites.

County Commission, Permitting, and Public Meetings

The Autauga County Commission posts meeting agendas, public notices, and department contacts through its official site. The main office at 135 North Court Street, Suite B handles general county inquiries at (334) 358-6700. Commission meetings are open to the public; agenda schedules are published on autaugaco.org.

Millbrook Events and Recreation

Millbrook residents and vendors looking to participate in city-organized festivals, including vendor registration for Mayfest, use the city's recreation portal at millbrook.recdesk.com. Online registration, event rules, and program details are maintained there. For questions not answered on the portal, the Cultural Arts and Special Events pages provide direct contact options.

Library Services

The Autauga-Prattville Public Library maintains its official site at appl.info for current branch hours, public-computer access, and programming details. The library actively posts grant announcements and program partnerships there, including resources for children and seniors. If a program is not appearing on the calendar, the library's site is the authoritative source rather than social media listings, which can lag behind schedule changes.

Quick-Reference Summary

• County Commission (general): (334) 358-6700 / 135 N. Court St., Suite B, Prattville
• County Administrator Scott Kramer: 334-358-6701
• Autauga County Sheriff (non-emergency): (334) 361-2500 / 162 W. Fourth St., Prattville
• Autauga Metro Jail: (334) 361-2600
• Prattville Police (non-emergency): 334-595-0208
• Prattville PD Criminal Investigations: 334-595-0250
• Prattville Animal Control: 334-595-0217
• County Records / Judge of Probate: 176 West Fifth Street, Prattville
• Burn permits: Alabama Forestry Commission via forestry.alabama.gov
• Library: appl.info
• Millbrook events/vendor registration: millbrook.recdesk.com

Phone numbers and addresses on official sites, autaugaco.org, autaugasheriff.org, and prattvilleal.gov, reflect the most current information and should be used to verify any contact that appears outdated.