Forsyth County Issues Boil Water Advisory After Main Break

On December 10 Forsyth County's Department of Water and Sewer announced a boil water advisory after a physical break in a water main caused loss of pressure for customers north of SR 369, also known as Matt Highway. County crews located the damage and began restoration of system pressure, and officials said the advisory was a precaution because total loss or very low pressure can increase the risk of contamination in distribution lines.

The department conducted required water quality testing following the pressure event, and officials began lifting the advisory for most affected areas once initial test results indicated the water was safe to consume without boiling. Authorities cautioned that a number of streets remained under the advisory while final rounds of sampling were completed and the required 24 hour incubation periods were observed. The county posted updates on its website and social media channels to inform customers about changing status for specific streets.

Residents who experienced a complete loss of pressure were advised to boil water for at least one minute until their service area was officially removed from the advisory. The precaution applied to drinking water for cooking, beverage preparation, and other direct consumption uses. Restored pressure does not immediately remove the need for testing, and the staggered nature of sampling means some neighborhoods may have been cleared earlier than others.

For Forsyth County residents the incident underscores how a single infrastructure failure can affect daily routines, from preparing meals to caring for young children and older adults. Households without alternative bottled water supply or with medical needs are particularly affected during such events. The Department of Water and Sewer emphasized the importance of monitoring official county updates to learn whether a specific address remains under the advisory.

As crews completed repairs and sampling continued, county officials said their priority was returning safe, reliable service to all customers while following standard water safety protocols. Residents seeking the latest advisory status should check the county website and the department social channels for maps and street level updates.