Government

Guilford County seeks protective services social workers in hiring fair

Vacant social worker and eligibility jobs can slow help for families, and Guilford County is using on-site interviews at 1203 Maple St. to speed hiring.

James Thompson··2 min read
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Guilford County seeks protective services social workers in hiring fair
Source: files.nc.gov

A staffing gap in Guilford County Social Services can ripple quickly from a missed food-aid appointment to a delayed child welfare response, and county leaders are trying to fill those front-line roles with an on-site hiring fair at their Greensboro office.

Guilford County will hold the fair Wednesday, May 20, from 2 to 6 p.m. at 1203 Maple St. in Greensboro, where the county says applicants will be interviewed on site. The county is looking for protective services social workers and eligibility case workers, two jobs that sit at the center of crisis response and public-benefit access. Candidates are being asked to apply online before arriving, either through the county’s careers page or the application link at bit.ly/SocialWorker_Jobs, and the county says only applicants who have applied in advance will be considered.

AI-generated illustration
AI-generated illustration

Those positions carry direct consequences for residents who need help fast. Protective services social workers handle urgent family situations, while eligibility case workers help people navigate food aid, child welfare support and other public benefits. Guilford County DSS’s Greensboro office is at 1203 Maple St., Greensboro, NC 27405, and its main Greensboro phone number is 336-641-3000. The agency also serves the county from 325 E. Russell Ave. in High Point, a reminder of how large and spread out the caseload is across Guilford County.

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The hiring push comes as North Carolina has been confronting a broader child welfare workforce shortage. The North Carolina Department of Health and Human Services says the state is a county-based social services system, which means local counties must recruit and retain their own frontline staff. On March 2, 2026, NCDHHS, the UNC System and the Social Work Coalition on NC Workforce Development launched a partnership aimed at strengthening the social work workforce. The department has said longstanding workforce shortages create barriers to safety, permanency and well-being for children and families. It also said May 8 that 45 social work students across North Carolina were graduating from the Child Welfare Education Collaborative, with training that allows them to take on duties at the point of hiring.

Guilford County — Wikimedia Commons
Rhpotter via Wikimedia Commons (CC BY-SA 3.0)

For Guilford County, the fair is less about filling office slots than about speeding help to families waiting for answers. If the county can bring new social workers and eligibility staff into the pipeline faster, the effect could be felt in shorter waits, faster case handling and a stronger response when residents need help most.

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