Plumbing issues close McKinleyville social services office temporarily
Plumbing problems shut the McKinleyville DHHS social services office at 1615 Heartwood Drive, pushing Medi-Cal, CalFresh and CalWORKs clients to Eureka or BenefitsCal.
Plumbing issues temporarily closed Humboldt County Department of Health & Human Services’ Social Services office at The Center at McKinleyville, 1615 Heartwood Drive. Residents with Medi-Cal, CalFresh and CalWORKs needs can handle business through the Eureka Call Center or online through BenefitsCal.com.
The county gave no reopening timeline. The county’s Social Services Branch operates at 929 Koster St. in Eureka, and alternate service delivery is available when needed.
The Center at McKinleyville is a one-stop location for services, information and activities for the McKinleyville area and northern Humboldt County, with the McKinleyville Family Resource Center, DHHS and Open Door Community Health Centers planned to share the site. County records put the expected workforce at as many as 57 employees from those organizations at full capacity, and construction was completed before the center opened.
In June 2022, Humboldt County closed its Social Services Call Center on Wednesdays because of staffing shortages. On April 3, 2023, the call center returned to five-day-a-week service. The 929 Koster St. office is not in full compliance with the Americans with Disabilities Act, and alternate service delivery requests are available for people who need them.
This article was produced by Prism’s automated news system from verified source data, official records, and press releases, then run through automated quality and moderation checks before publishing. The system is built and supervised by the people who set the standards it runs under. Read our full AI policy.
Did this article answer your question?
