RE-1 Valley schools report phone outage at four locations
Phones were down at four RE-1 Valley sites, including the district office, and families were told to use backup numbers and email while repairs took an extended time.
A phone outage knocked out service at four RE-1 Valley School District locations, including Ayres Elementary School, Hagen Early Education Center, Sterling Middle School and the district office at 301 Hagen Street in Sterling, forcing families to use backup contact methods while repairs took an extended period.
The district told parents and staff to call the alternate numbers it posted for each building or reach employees through the staff directory by email. The notice did not say student safety, attendance or dismissal procedures changed, but it made clear that routine family communication had to move to backup routes while the regular lines were unavailable.
District officials gave no technical explanation for the outage. Instead, they focused on the practical message for Logan County families: the normal phone systems were down, the fix would take time, and anyone needing help should use the alternate numbers or email staff through the directory until service returned.
The disruption carried extra weight in a district that serves Logan County from a rural base in Sterling. Colorado Department of Education profiles describe RE-1 Valley as a rural district on the Northeastern Plains along the Platte River. State data list 1,913 students and six schools, while other current district and third-party profiles put enrollment near 1,887 across seven schools. In a district that size, a failure at the district office and multiple campuses can quickly affect a large share of households.
Dustin Hunt is listed by the district as superintendent. The district’s public materials also list a main office line and staff directory contacts that can be used when the phones are not working, an important backstop when parents are trying to reach the right office about attendance, transportation, health concerns or a same-day schedule change.
The live feed used for the outage notice has also carried other district updates, including a board-member-attendance notice and a community discussion about the 4E Best Project bond proposal. For now, it is the district’s clearest tool for keeping Sterling families informed while the phone system stays out of service.
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