Sterling switches emergency alerts to Everbridge, residents must re-register

Residents who had emergency alerts through CodeRED need to sign up again with Everbridge, or they could miss weather warnings, evacuation notices and other safety messages in Sterling and Logan County. The Sterling Emergency Communications Center switched platforms, and old accounts were not transferred.

Everbridge says its mass-notification system is designed to send emergency messages in seconds and support two-way communication. The platform is used by public-safety agencies to deliver alerts about emergencies, road closures, crime advisories, announcements, reminders and community updates, which makes the change more than a routine software swap for a county that depends on fast warnings.

The warning is especially important in Logan County, where emergency messaging has already been tested by serious weather. In June 2023, county officials declared a local disaster emergency tied to flooding and runoff in unincorporated Logan County, a reminder that a missed alert can quickly become a real problem when roads, water levels or weather conditions change.

Sterling also has a long history of using multiple warning channels. The Sterling Emergency Communications Center has publicly tested tornado sirens for residents in Sterling and Logan County, reinforcing how local emergency communication relies on more than one system when severe weather threatens.

Anyone previously enrolled in CodeRED should not assume their information carried over. Other counties that moved from CodeRED to Everbridge have warned users to create new accounts because prior contacts were not transferred or were deleted from the old system. That makes re-registration the first step for households that want to stay in the alert stream.

Everbridge’s support guidance also puts the responsibility on recipients to keep contact information current and to customize delivery preferences. For Logan County residents, that means checking that the right phone numbers and other contact details are attached to the new account, then making sure alert preferences are set the way they want them.

The shift leaves Logan County Office of Emergency Management, Logan County Emergency Management, the Logan County Board of County Commissioners and Sterling emergency officials relying on residents to act now. In a county where sirens are tested and disaster declarations have already been issued, the difference between being registered and being missed could be the difference between hearing about danger in time and hearing about it too late.