Monroe Posts Routine Dial A Ride Service Update, Riders Advised

The Town of Monroe posted a short notice on December 15, 2025, to inform riders about Dial A Ride service operations and to remind the public of reservation and cancellation procedures. The notice was a routine service update and directed riders to a December 16 update and to the regular policy documents that govern the service.

Monroe operates Dial A Ride fixed and shared ride services that serve the Town of Monroe, the Village of Monroe and the Village of Harriman. The town’s Dial A Ride office posts timely updates, cancellations and schedule information for those services, and it handles bookings and changes by phone. Riders are asked to call the office at (845) 783 6222 for reservations or to modify existing trips.

The December 15 posting highlighted the availability of core documents including the passenger policy, the express loop schedule and reservation instructions. Those materials lay out how to reserve a trip, how to cancel, eligibility rules and the timing required for bookings. For many residents who rely on Dial A Ride, these policies determine access to medical appointments, work commutes and essential errands, so staying aware of updates is important.

Because the notice was routine, no broad service interruptions were announced on December 15. Nevertheless, the town’s practice of issuing frequent updates underscores how quickly schedules can change during busy periods, and why riders who need guaranteed pickup should confirm reservations. Calling the Dial A Ride office is the most direct way to secure or change a booking, and to learn if the express loop schedule or other routes have been adjusted.

Local impact is concentrated among older adults, people with mobility needs and households without regular vehicle access. For those residents, a brief phone call to (845) 783 6222 can prevent missed appointments and help plan trips around any subsequent notices the town may post.