Tell City Electric seeks customer service representative for utility office

Tell City Electric is taking applications for a full-time customer service representative in Tell City, a job that puts one person at the center of the utility’s daily customer contact. The opening is aimed at applicants with at least a high school diploma or GED who can handle phone calls, customer payments and recordkeeping for a local utility office that serves Perry County residents every day.

The role goes well beyond a front desk. The posting says the customer service representative will process payments, prepare daily balance sheets and track accounts receivable, uncollectible accounts and miscellaneous revenue, while also helping maintain Tell City Electric Department records. For the right applicant, that makes the position part customer service, part bookkeeping and part office administration, with direct responsibility for keeping accounts accurate.

Applications with resumes are being accepted through Friday, June 19, 2026. Materials can be submitted in person at the department or by email to pschank@tellcityelectric.com. The utility lists its office at 601 Main St., P.O. Box 9, Tell City, IN 47586, and gives the general office phone number as 812-547-3411. The city government website also lists the electric department at 700 Main Street in Tell City, with regular weekday hours of Monday through Friday, 8 a.m. to 4 p.m.

The opening comes at a time when the department is also in the middle of a meter upgrade and replacement effort over the next several months, which is likely to keep customer questions flowing through the office. Tell City Electric says residents may need to reset digital clocks after a meter is replaced, another sign that the person hired for the job will need to stay organized and field routine questions clearly.

That local service role carries extra weight in a city where the utility has long been part of daily life. Tell City Electric says it has been in business since 1941, when electric service in Tell City and surrounding areas including Cannelton, Troy and Hawesville, Kentucky, was provided by Ohio River Power Company. The department also says it received national recognition in 2023 for exceptional reliability, with customers averaging just 20 minutes without power per year compared with 169 minutes nationwide.

Tell City itself, the county seat of Perry County, had a population of 7,506 in the 2020 census. In a small city that depends on quick, accurate utility service, this opening puts the right person in a public-facing job that touches billing, account accuracy and the daily work of a local electric department.