Technology

Ask.com shuts down, ending 25 years of search and questions

Ask.com went dark on May 1, closing the book on Ask Jeeves, a 1996 Berkeley startup that helped define question-based search long before chatbots.

Sarah Chen··2 min read
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Ask.com shuts down, ending 25 years of search and questions
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Ask.com has shut down, ending a run that began with Ask Jeeves in Berkeley, California, in 1996 and, by some historical accounts, a public launch in 1997. The brand that once invited users to type questions in plain English is now gone, replaced by a farewell page that says IAC decided to discontinue its search business, including Ask.com.

The service’s natural-language format now reads like a preview of the AI era. Ask Jeeves was built around conversational queries at a time when most web search still relied on clunky keywords, and it has been recast as an early precursor to today’s chatbots. Its usability never translated into lasting market power, however, and Google became the dominant search gatekeeper of the internet.

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Photo by Ron Lach

IAC bought Ask Jeeves in 2005 and quickly removed “Jeeves” from the brand. By 2010, the company had scaled back the search product to refocus on question-and-answer services. That same year, IAC Chairman Barry Diller said at TechCrunch Disrupt that Ask.com was not competitive with Google and was not valued in IAC’s stock, a blunt assessment that foreshadowed the brand’s long retreat.

The farewell message on Ask.com thanked the engineers, designers and teams that built and supported the service over the decades. It said the company had made the decision to discontinue its search business as IAC sharpened its focus, and it marked May 1, 2026, as the official closing date after 25 years of answering questions.

Ask.com — Wikimedia Commons
Original uploader was Coolcaesar at en.wikipedia via Wikimedia Commons (CC BY-SA 3.0)

Ask’s disappearance says as much about the web as it does about one company. The early internet rewarded destination sites that tried to simplify discovery for ordinary users, whether through portals, directories or conversational search boxes. Today, discovery is increasingly controlled by a smaller set of platforms and AI systems that sit between users and information, compressing search into answers and narrowing the room for standalone brands like Ask to survive. That makes Ask.com less a failed curiosity than a marker of how the internet’s front door was rebuilt around scale, data and distribution.

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