Department of Labor explains how workers can file wage complaints

The Wage and Hour Division of the U.S. Department of Labor has detailed practical steps for employees who believe they have not been paid correctly under the Fair Labor Standards Act. The guidance covers how to locate and contact local WHD offices, including the toll free helpline 1-866-4-US-WAGE, what to include in a complaint, and the agency’s investigation and enforcement process.

Employees preparing a complaint are advised to provide the employer name, the dates and hours in question, any available pay records, and contact information. That basic documentation helps WHD determine whether there has been a violation and whether further fact gathering is needed. The agency investigates alleged wage and hour violations, reviews payroll and timekeeping records, and can take enforcement action to recover unpaid wages and address noncompliance.

The guidance emphasizes protections against retaliation for workers who file complaints. Federal rules prohibit employers from firing, disciplining, or otherwise retaliating against employees for asserting their wage rights with the Wage and Hour Division. Workers who fear retaliation should report it to WHD as part of their complaint.

For employees involved in disputes about unpaid screening time or walking time, the federal complaint route provides a formal path to resolution. State labor agencies may have additional or different rules and remedies, so workers should consider both federal and state options where applicable. Contacting the WHD helpline or a local office can also help clarify whether a matter is governed primarily by federal law or by state wage and hour rules.

For those preparing to file, preserving pay stubs, schedules, timesheets and any written communications with supervisors or payroll is important. Filing a complaint with WHD can lead to an investigation and recovery of back wages, and it signals to employers that wage and hour practices will be subject to scrutiny. The guidance gives workers concrete first steps to protect their pay and pursue enforcement through federal channels.