New weekly domestic violence support clinic opens in downtown Wylie

Hope’s Door New Beginnings Center has added a weekly in-person outreach presence in downtown Wylie to bring domestic violence support closer to residents who face transportation and access barriers. The program began in mid-November and, as of Jan. 15, 2026, Hope’s Door CEO Megan Valdez is onsite Wednesdays from 10 a.m. to 3 p.m. at the Hope for the Cities Resource Center inside The Cross Church Event Center.

The Wylie location offers private office space for confidential meetings and provides crisis intervention, advocacy, referrals, case management and legal navigation. The effort complements Hope’s Door’s shelters and offices in Plano and Garland, and is designed to reach people in eastern Collin County who rely on limited transit options or who have difficulty traveling to the agency’s primary sites.

Hope’s Door has served survivors for more than 40 years. While nearly half of its outreach services are delivered virtually, staff and local advocates say in-person access remains critical for people with constrained transportation, unstable housing, childcare responsibilities or limited digital access. Placing a consistent presence in downtown Wylie aims to reduce delays in receiving help, connect survivors more quickly to emergency housing and legal resources, and strengthen local coordination with social services and faith-based partners.

Public health implications are clear: timely access to advocacy and case management can reduce immediate safety risks and longer-term health harms associated with domestic violence, including mental health needs and repeated emergency care. Locally available services can also ease pressure on emergency rooms and law enforcement by offering alternatives and direct referrals to shelters and legal supports.

The outreach will be evaluated by Hope’s Door before any expansion of hours, indicating a measured approach to demand and resource allocation. For residents, the new hours create a predictable option for confidential, in-person support without the added burden of traveling to Plano or Garland. The Wylie resource center is located at 200 N. Ballard Ave., downtown Wylie.

For immediate assistance, Hope’s Door maintains a 24-hour hotline at 972-276-0057. Community organizations, health providers and neighbors in Collin County are now positioned to refer people to a nearby access point for advocacy and legal navigation on Wednesdays.

Bringing this one-day-a-week clinic to Wylie addresses a practical gap in service access and reflects broader equity concerns about who can reach help when they need it. Hope’s Door will monitor demand and community response, leaving open the possibility of expanded hours if need and funding allow.