FanDuel Racing Restores Card Deposits After Nearly Three-Week Racebook Outage

FanDuel Racing, the corporate owner of TVG, announced on Feb. 24 that the credit and debit card deposit issue affecting its racebook customers since at least Feb. 7 had been resolved. The problem left card deposits intermittent or unavailable for some customers for nearly three weeks, interrupting a primary route for funding accounts at TVG's racebook.

The disruption began no later than Feb. 7 and persisted through Feb. 24, a span of 17 days. During that interval FanDuel Racing customers who relied on Visa and Mastercard debit or credit functionality faced inconsistent access to deposits, according to the company’s statement that the issue was fixed as of Feb. 24. The outage did not affect account balances already on deposit, but it did limit the ability of some customers to add funds using cards.

The incident specifically targeted card-based funding methods rather than other deposit channels. FanDuel Racing described the problem as intermittent for some customers and fully unavailable for others, indicating a partial service degradation rather than a uniform blackout across its entire racebook user base. That distinction matters because intermittent failures can be harder for bettors to plan around: a deposit that works one minute and fails the next can cause missed wagers on live betting pools and racecards.

FanDuel Racing’s ownership of TVG places this outage squarely in the daily experience of US racebook bettors who use the TVG platform to wager. Restoring card deposits on Feb. 24 removed a major friction point for customers preparing to place wagers, but the announcement left open follow-up questions about root cause and remedies. The company said the issue was resolved as of Feb. 24; it did not include a technical post-mortem or detail whether affected customers will receive account credits for failed deposit attempts during the outage.

With the card-deposit channel restored, FanDuel Racing customers regained access to a common funding method they had lost between Feb. 7 and Feb. 24. The onus now shifts to the company to demonstrate sustained stability in card processing and to communicate whether any account-level adjustments will be made for bettors who experienced interruptions during the 17-day span.