Google Defends AI Overviews, Says They Cut Bounce Clicks, Not Demand
Liz Reid says AI Overviews are trimming quick bounce clicks, not real demand. Agencies still need proof that the traffic disappearing is low-value, not valuable discovery.

Google’s latest defense of AI Overviews tries to redraw the fight over search traffic: the company says the product is not killing demand, only stripping out the quickest, lowest-value clicks. That distinction matters far beyond Google’s own dashboards, because agencies are increasingly judged on awareness, assisted conversions, and brand discovery, not just last-click sessions.
Liz Reid, Google’s head of Search, made that argument on Bloomberg’s Odd Lots podcast with Joe Weisenthal and Tracy Alloway. Her framing was straightforward: if a user only wants a quick fact, AI Overviews can satisfy that search without a click, but people who want to read more deeply should still keep moving through to the web. In other words, Google is saying the traffic story is about click quality, not a collapse in search demand.

That defense was not new. Google said in May 2024 that AI Overviews were meant to be a jumping-off point to visit web content, and that the links inside them were getting more clicks than a standard web listing for the same query. By August 2025, Google had sharpened the message again, saying AI in Search was driving more queries and higher-quality clicks, while still sending billions of clicks to the web every day. Google also said that in the United States and India, AI Overviews were driving more than a 10% increase in usage of Google for the kinds of searches that surface the feature. Google said AI Overviews had reached 1.5 billion monthly users across 200 countries and territories, and later said more than a billion people were using them.

The problem for agencies is that Google has not shown the underlying data needed to separate a “bounce click” from a meaningful one. Independent reports have kept pressuring that gap. Search Engine Journal cited a study finding AI Overviews in 42.5% of search results and linking them to lower clickthrough rates on informational queries. GrowthSRC Media said the top Google result’s CTR fell from 28% to 19%, a 32% drop, as AI Overviews expanded. BrightEdge’s one-year review found total search impressions rose by more than 49%, a sign that discovery is growing even as the path from search to site gets harder to read.
For agencies, that means the debate is no longer about whether search still matters. It is about what kind of value search now produces, and whether a click that disappears under an AI Overview was ever the kind of visit a client could count on. If Google wants its bounce-click theory to hold, it will need evidence that the lost traffic was truly disposable, not the first step in a longer customer journey.
Know something we missed? Have a correction or additional information?
Submit a Tip

