ITC Infotech, InsureMO partner on AI insurance modernization in MEA, India

ITC Infotech and InsureMO have teamed up to tackle one of insurance’s ugliest modernization problems: how to launch faster without tearing out the systems that still run the business. The alliance, announced as a strategic push for the Middle East, Africa and India, pairs ITC Infotech’s agentic AI framework with InsureMO’s 2,500-plus insurance APIs so carriers can automate work around their existing core platforms instead of replacing them.

That matters in markets where legacy estates are uneven, distribution is fragmented and growth is moving faster than core replacement projects can keep up. The companies said the setup is designed to reduce manual configuration and integration work that can otherwise drag on for months. In practice, the model puts InsureMO’s middle-office and API layer beside systems of record, then uses ITC Infotech’s AI agents to handle workflow steps that usually get buried in custom integration work.

InsureMO is pitching scale as part of the case. It says its platform processes more than $25 billion in gross written premium a year, supports more than 17,500 products and connects with more than 8,700 partners. ITC Infotech describes itself as a 25-year-old global technology services and solutions provider based in India, operating across 43 countries and six industry verticals. Those numbers point to a partnership built for messy operating environments, not clean-slate core replacements.

The first rollout is aimed at the Middle East, Africa and India, with plans to extend the partnership into additional markets later. That regional focus is telling. In India and across much of MEA, insurers often have to modernize while balancing older policy administration stacks, complex agent and broker channels, and pressure to bring products to market quickly. A platform that can sit on top of existing systems and use AI to automate orchestration is a more realistic bet than a wholesale rip-and-replace program.

ITC Infotech has been positioning agentic AI as an automation and enterprise transformation tool, while InsureMO has been building out AI-ready insurance infrastructure around domain grounding, orchestration, tools and pre-built agent capabilities. Together, the two companies are chasing the next layer of demand in P&C core and API platforms outside North America and Europe, where the winning product is increasingly the one that can modernize around legacy, not just promise a future without it.