Analysis

McDonald’s managers still face a tight labor market, BLS data shows

U.S. openings held at 7.6 million in May, while quits stayed near 3.1 million, keeping McDonald’s managers in a retention fight.

Derek Washington··2 min read
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McDonald’s managers still face a tight labor market, BLS data shows
Source: restaurant.org

The labor market still has enough movement to keep McDonald’s restaurant managers competing for dependable people, not just warm bodies. The Bureau of Labor Statistics said May 2026 job openings held at 7.6 million, hires stayed at 5.2 million, total separations were 5.1 million and quits were about 3.1 million, a mix that points to an active market that is not loose enough for staffing problems to fix themselves.

For McDonald’s crews, that matters on the floor. When quits stay elevated, managers spend more time recruiting, training and covering shifts, which can slow down service and stretch the people who stayed. The better stores are usually the ones that can keep a schedule steady, move workers into more hours when they want them and respond faster when a crew member asks for more responsibility or a path toward a shift lead role.

AI-generated illustration
AI-generated illustration

The restaurant industry data backs up that reading. The National Restaurant Association said restaurants are expected to add about 450,000 seasonal jobs this summer, down from 469,000 last summer and the third straight year below 500,000. It also said eating and drinking place employment in May 2026 was nearly 153,000 jobs, or 1.2%, above February 2020, while full-service restaurant employment in April was still 187,000 jobs, or 3.3%, below pre-pandemic levels. Hiring is still happening, but not at the kind of pace that lets operators assume labor will flood back on its own.

Data visualization chart
Data Visualisation

McDonald’s has been trying to frame that reality as an operating issue as much as a recruiting one. The company says it and its franchisees want McDonald’s to be one of the best places to work and have created optional toolkits of principles and best practices to help franchisees recruit and retain talent. It also says education and training are critical to success, pointing to Hamburger University and Archways to Opportunity. On Jan. 8, McDonald’s launched Arches & Ambition, the 1 in 8 mentorship program, to spotlight career paths that start under the Golden Arches.

That push sits alongside a tougher business backdrop. McDonald’s said in its 2025 annual report that it was operating amid persistent inflationary pressures, tighter labor markets and consumer caution among lower-income households. The company reported global systemwide sales above $139 billion for full-year 2025 and said value leadership helped improve traffic and value-and-affordability scores. For managers, the message is blunt: keeping a shift staffed is tied to keeping customers coming back.

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