Walmart expands Better Care Services with GLP-1 weight-management support

Walmart widened its health push on Wednesday by folding GLP-1 weight-management support into Better Care Services, a move that could send more pharmacy questions, more care coordination and more delivery requests into stores already carrying a heavy prescription load. The company said the platform now ties together virtual care, nutrition support, pharmacy access, delivery options and pharmacist help across nearly 4,600 pharmacies backed by about 15,000 pharmacists.

The new lineup features weight-management offerings from Aaptiv, Berry Street, Curai Health, MyCare by Twin Health and Wheel. On Walmart.com, Wheel virtual clinic visits start at $99 with check-ins at $35, Curai Health visits were listed at $0 between April 15 and July 31, Aaptiv cost $8.99 a month, and Berry Street’s personalized dietitian plans could be covered by insurance. That pricing mix matters for workers and dependents who may be trying to figure out whether a prescription, a virtual visit or a nutrition plan is the cheaper path.

Walmart also said customers can get GLP-1 medications with a prescription, including newly available oral options, and can use insurance or cash pay depending on the drug and their plan. Same-day pharmacy delivery, in some places as fast as an hour, remained part of the pitch. The retailer said same-day delivery now includes refrigerated and reconstituted medications, including insulin and GLP-1s, across the United States, and that it delivers more than 90% of prescription medications directly to customers’ doors.

For store teams, the biggest shift may be operational rather than promotional. Pharmacy associates could spend more time explaining which service fits a customer’s budget, how to switch between pickup and delivery, and where a patient should go for virtual care, while technicians and pharmacists handle a steadier flow of prescription and refill questions. Front-end associates may also end up acting as the first stop for customers who are unsure whether they need the pharmacy counter, the app or a delivery option.

The timing fits a larger public-health and retail backdrop. The CDC says more than 2 in 5 U.S. adults have obesity, and in 2023 at least 23 states had adult obesity prevalence of 35% or higher. Walmart has been building this lane in stages, including September 2025 delivery changes that covered refrigerated and reconstituted prescriptions and an October 2025 pickup option for LillyDirect’s self-pay Zepbound vials at Walmart pharmacies. The result is a health service that looks increasingly like a core part of store operations, not an add-on.