Walmart says planned absences should be requested three weeks ahead

Associates who already know they will miss work must file a Time Off Request at least three weeks ahead. An unpaid request does not guarantee a day off from the roster, because associates can still be scheduled up to their full-time or part-time hours depending on store need.

Hourly associates earn paid time off in two buckets, regular PTO and Protected PTO, and Walmart uses PPTO as its paid sick leave option, including in locations where sick leave is not required by law. Associates who want pay for a planned day off and want to avoid being scheduled extra hours elsewhere in that week should use PTO or PPTO instead of relying on an unpaid request.

Walmart’s public time-tools page lists GTA Portal, Report an Absence, Electronic Time Adjustment, Electronic Time Manager, My Walmart and Sam’s Schedule, and the Me@Walmart mobile scheduling app as places associates can handle time and schedule tasks. GTA stands for Global Time and Attendance, and the GTA Portal gives associates a way to submit time-off requests. It also replaced the older Salary PTO Tracker for salaried workers.

An associate who does not report an absence may receive a No Call/No Show with attendance points for both failing to report the absence and for the absence itself. PPTO can be used to pay for the missed time and cover or excuse the attendance points tied to that missed portion.

Associates dealing with intermittent leave are directed to the Leave of Absence Toolkit and mySedgwick, with Sedgwick reachable at 800-492-5678. Shifts missed after an intermittent leave request are coded as conditional until Sedgwick approves or denies the request. Older attendance guidance from Sept. 11, 2020 told associates to talk to managers about shifts they cannot work as soon as possible and report absences the day before or day of the shift.