EA Launches Official Survey to Gather Player Feedback on Sims 4 Marketplace

EA published an official survey on April 1, 2026 asking Sims 4 players to weigh in on the Marketplace, the in-game storefront that launched on PC and Mac on March 17 and is still rolling out to PlayStation and Xbox. The survey, flagged by SimsCommunity, covers monetisation clarity and customer experience, specifically whether items felt fairly priced relative to their Moola cost and how smooth the purchase flow felt.

What it does not ask is the question the community has been loudest about since March 3: why Makers, the approved community creators at the heart of the entire platform, receive only 30% of every sale while EA keeps 70%. For context, Maxis confirmed that if a player spends 100 Moola on a Maker Pack, the creator earns $0.30 USD. Moola bundles range from 200 Moola at $2.49 up to 5,500 Moola at $49.99, a pricing structure many players say is deliberately designed to obscure real-world costs. That gap between what you spend and what the creator sees is not on the survey.

If you fill it out, here is what actually needs to land in that feedback box. Push hard on whether EA will revise the 70/30 revenue split upward for Makers, whose livelihoods depend on it. Ask specifically what the refund policy is for unused Moola, because leftover virtual currency has no conversion path back to real money. Demand clarity on CC and mod compatibility: Marketplace content uses supported stencils to ensure cross-platform stability, but there is still no clear answer on what happens when a Maker Pack conflicts with an existing mod or CC folder. Ask whether Kits, now exclusively sold through the Marketplace, will ever return to direct purchase without Moola. And push on curation: with Gallery builds increasingly featuring Marketplace assets, players who do not own those items currently face the same missing-content problem they have always had with unowned DLC.

The stakes here extend well beyond shopping UX. Creator Syboulette, who made the Snazzy Living Room Maker Set and the Sleek Bathroom Kit, said publicly that the Marketplace opens a route to reach console players and helps new audiences discover their work. That is a real upside. But another creator already quit the Maker Program entirely after what was described as pressure from EA, and a wave of longtime CC makers have refused to participate at all. The survey is a rare direct channel to the team, and it closes without a public deadline. Fill it out before it does.