Greensboro asks residents to report lingering snow, ice or missed trash/recycling pickups

The City of Greensboro is continuing cleanup after two recent winter weather events and is asking residents to report hazardous roads and missed trash or recycling collections so crews can follow up. City officials said crews remain focused on clearing lingering snow and ice from roadways and on recovering delayed solid waste and recycling service.

"Road clearing operations are ongoing in areas where snow and ice remain," city officials said. Solid Waste and Recycling crews are operating alongside street crews. "Solid Waste and Recycling crews are also continuing service and responding to missed collections caused by the winter weather," officials advised, noting that some routes continue to have icy conditions and that "Tuesday's collections were picked up on Wednesday."

City staff are centralizing reports through the municipal Contact Center so crews can be dispatched with work orders. "City officials are asking residents who notice hazardous or untreated road conditions to report them so crews can respond," officials said. "Reports can be made by contacting the City’s Contact Center to create a work order." For immediate reporting, residents can call the Contact Center at 336-373-CITY (336-373-2489). One city instruction reiterated the same contact route: "To report road conditions, missed collections, or other concerns, residents can call the City’s Contact Center at 336-373-CITY (2489)."

Local anecdotal reports collected in public comment threads illustrate the uneven recovery experience across neighborhoods. A commenter identified as Fred wrote that he had "2 weeks and no trash pick-up," then called the city to request plowing so collection trucks could reach the street; he reported that a plow arrived within hours and "next day both trash & recycling truck were on our street." Another commenter, Scott, described conditions outside city limits and reported "My street has 2" of ice/snow mix, as of 2-7-26," and said he received mail only once that week by meeting the mail truck up the street. The article author, Scott D. Yost, advised readers in the same thread: "I guess I would call the city or the state. The county does not handle roads."

Officials are thanking residents for patience and assistance as crews continue response and recovery work. Several practical details remain unquantified in public messaging: the city has not released route-level counts of missed pickups, total work orders created, or the number of plows and solid waste vehicles deployed. Residents with outstanding service issues should contact the city so crews can log and prioritize their requests.

For Guilford County residents who remain concerned about icy or blocked streets or missed trash and recycling service, calling the City of Greensboro Contact Center at 336-373-CITY (336-373-2489) is the fastest way to create a work order and request follow-up. Continued reporting will help crews target remaining icy routes and complete recovery work.