Mid-January Glassdoor Snapshot: Dollar General Employees Cite Understaffing, Scheduling, Pay

Multiple Dollar General employees posted reviews to Glassdoor in mid-January that highlighted staffing shortfalls, scheduling problems and dissatisfaction with pay and corporate responsiveness. The entries, dated Jan. 14–16, 2026, were submitted by a range of frontline roles and painted a mixed picture of store-level life at the discount retailer.

A Jan. 16 review titled "Corporate could care less" came from a sales associate and key holder and described feeling overworked and underappreciated by corporate. A Jan. 15 submission from an order picker pointed to operational challenges that made day-to-day tasks harder to complete. A Jan. 14 review offered a positive counterpoint, praising coworkers and benefits while still providing role-specific details about hours and pay. Together the posts reflect common themes for hourly retail workers: coverage gaps, unpredictable schedules and frustration with compensation.

Those themes have practical effects on store operations and employee well-being. Understaffing frequently forces remaining employees to cover extra duties, extend shifts and absorb tasks outside their usual job descriptions. Key holders and shift leads often carry added responsibilities for opening, closing and managing inventory when managers cannot be present. Scheduling complaints in the reviews pointed to last-minute changes and limited shift availability, which can complicate workers' childcare, second jobs and commuting plans.

Pay surfaced as a recurrent concern as reviewers tied wages to retention and morale. When hourly rates and available hours do not meet workers' needs, stores face higher turnover and difficulty filling shifts, which in turn exacerbates staffing shortages. Several reviews included store- and role-level specifics about hours and managerial practices, suggesting that experiences vary by location and supervisor but that the pattern of stress is widespread enough to register across multiple posts.

The snapshot also underscores the role of public review platforms in labor-market conversations. Mixed reviews give job seekers a window into both supportive teams and the operational downsides of particular stores or roles. For current employees, the entries act as a barometer of peer sentiment and may influence decisions about staying, seeking transfers or pursuing other employers.

For Dollar General workers, this mid-January snapshot means the same pressures many frontline retailers face: heavier workloads, more scheduling uncertainty and ongoing debate over whether pay keeps pace with demands. For managers and corporate leaders, the reviews signal areas where responsiveness, scheduling systems and staffing levels could be adjusted to reduce burnout and improve retention. Readers should monitor the company review feed for further developments and consider local staffing and scheduling practices when weighing jobs or shift swaps.