SMP Health’s Ave Maria Receives Customer Experience Awards in Stutsman County

SMP Health - Ave Maria in Jamestown announced it has received a 2025 Customer Experience Award for skilled nursing and assisted living. The facility is a long-term care and assisted living provider in Jamestown that has been named among industry award lists for 2025.

An original report noted, "SMP Health – Ave Maria, a long‑term care and assisted living provider in Jamestown, was recognized this week with Customer Experience awards from a third‑party survey company (Activated Insights) that conducts satisfaction and experience surveys for residents and families." Activated Insights is identified in the reporting as the third-party survey company behind the Customer Experience recognition, which is based on satisfaction and experience surveys completed by residents and families.

Industry listings also place Ave Maria on broader award rosters for 2025. A LinkedIn post announcing "Congratulations to the 2025 Silver Commitment to Quality Award winners from the AHCA/NCAL!" included "SMP Health – Ave Maria – Jamestown, ND" in its list and added, "We’re especially honored to celebrate our customer awardees for their unwavering commitment to delivering excellence in care." ProviderMagazine's published list likewise includes the name "SMP Health - Ave Maria" among many facilities, though the ProviderMagazine excerpt does not specify a year or which program each facility was named under.

Separately, a Facebook post from another SMP Health campus confirmed a different Customer Experience recognition for a separate facility: "We're honored to share that SMP Health – Maryhill has received the 2026 Customer Experience Award from Activated Insights, a Pinnacle." That post names Maryhill and a 2026 award year, underscoring that multiple SMP Health campuses have been referenced in social and industry posts across 2025 and 2026.

Linked industry listings name several other SMP Health locations alongside Ave Maria, including "SMP Health - St. Aloisius – Harvey, ND," "SMP Health – St. Raphael – Valley City, ND," and "SMP Health – St. Catherine North – Fargo, ND" and "SMP Health- St. Catherine South – Fargo, ND," indicating the Jamestown campus is part of a regional network appearing on national award lists.

The announcements and lists leave gaps in publicly available detail: the reporting and snippets do not include survey response counts, scoring methodology, or full announcement text. Local administrators and Activated Insights are named as the primary contacts for verification and for release of any underlying satisfaction data. As Jamestown considers long-term care capacity and family decision-making, the 2025 Customer Experience Award places Ave Maria on national recognition lists, but facility-level or survey-level detail will be needed to assess what the honor means for day-to-day care and resident outcomes.