Tiny Heirloom Faces Dozens Of Lawsuits And Customer Complaints In Portland

Tiny Heirloom, a Portland maker of luxury towable tiny homes, has been sued by more than two dozen individuals, companies and lenders over the past three years, and court documents and customer accounts allege the company took “hundreds of thousands of dollars” for homes that were never built. Six people told reporters they paid large deposits and did not receive homes; most of those interviewees declined to speak on the record, saying they feared jeopardizing settlement payments or future builds.

Co-owner Jeremy Killian told reporters the company kept current orders on schedule and that Tiny Heirloom “built 46 homes in 2025.” Killian said the company has “only six customers who still need to be repaid” and that he expects operations to be back on track by the first quarter of 2026. Killian acknowledged customer anger in a direct comment: “They’re going to be upset and that’s rightfully so. If it was me and I was in their shoes, I would be upset too.”

The financial picture for the company’s principals is stark on paper. The Oregon Department of Revenue lists Killian, cofounder Ryan Donato, and the company itself among high delinquent taxpayers, with each owing more than $336,000 in taxes. Those tax-delinquency figures are part of the same set of public records that intersect with the civil suits filed by customers, contractors and at least one lender group.

Tiny Heirloom markets itself as a high-end, design-forward builder. A 2025 industry Top 10 list describes the firm as “perhaps Oregon’s most recognized brand,” producing luxury materials with road-ready engineering for THOWs seen on national television. Company-facing material from a September 6, 2019 video features Donato introducing himself as “one of the owners and cofounders of heirloom” who runs production, and lead designer Katie Pratt promising customers they would be “hand held from A to Z” and that “the sky’s the limit” for custom work.

Court filings reviewed identify the plaintiffs broadly as individuals, companies and lenders seeking refunds and overdue payments, but the public filings cited in those documents do not aggregate a single total for all disputed deposits. The specific dollar amounts customers paid, the names of plaintiffs in many suits and docket-level details were not provided in the material reviewed here, leaving gaps in the public record even as lawsuits multiply.

The collision of a high-profile marketing image, Killian’s claim of sizable 2025 production, dozens of civil suits and six-figure tax delinquencies frames a test case for the tiny-house market in Portland. Killian says the company “will make it right,” and he sets a repayment and recovery timeline of early 2026; whether customers, contractors and tax authorities see that timeline met will hinge on court outcomes and cleared tax obligations in the months ahead.