Monday.com expands academy with certifications for users and teams

In a workplace software market crowded with AI promises, monday.com is betting that proof matters. Its academy now sits at the center of a credentialing push that lets users, admins and partners turn product knowledge into something portable, with certificates and badges that can travel from one team or account to the next.

The company’s learning hub is built around expert-led courses, hands-on training, webinars and certifications, and it is organized for both quick access and structured progression. That matters inside monday.com as much as it does for customers. A new hire can start with lessons and webinars, while a sales manager, operations lead or product team member can move into a more formal path that signals fluency in how monday work management is supposed to run.

The certifications are role-based. Work Management Core is aimed at marketing, operations, sales and other professionals who build and manage workflows. Work Management Advanced is designed for people supporting cross-team systems, intake processes, requests and advanced automations. The Admin certification is for the people who actually keep the platform safe and usable day to day, including account security, governance, permissions and overall account management. monday.com’s support materials make clear that admins are central to the system, handling security settings, user management, billing and customization.

For employees and customers, that is where monday academy starts to look less like a training catalog and more like career infrastructure. The company says the certification exams are fast, professional online exams, and learners can prepare with free lessons in monday academy. That lowers the barrier to entry, which makes the credential more useful as an internal development tool and a customer-facing signal of competence. In a software stack where AI features can make the product feel easier to use, formal certification becomes a way to show who really knows how to design the workflow behind the feature.

The same logic extends to partners. monday.com Partner Hub offers role-based certification pathways and awards a badge that helps prospects see partner qualifications. That gives the company a cleaner way to separate casual resellers from partners who can actually deploy, support and expand the platform. It also gives certified partners a sharper sales argument when they are competing for implementation work.

The scale helps explain why monday.com is investing here. The company says more than 250,000 customers worldwide use its platform, and it filed its 2025 annual report on Form 20-F with the SEC on March 13, 2026. At that size, standardized training is no longer just support hygiene. It is part of how monday.com deepens adoption, reduces friction in complex accounts and makes product expertise a transferable asset for the people who work around it every day.