Chick-fil-A opens first Florida ghost kitchen in Miami

Chick-fil-A has brought its delivery-only model to Miami, opening a ghost kitchen in Wynwood that strips away the dining room and shifts the work to packaging, pickup coordination and app-driven timing. The Wynwood Delivery kitchen opened June 2 at 10:30 a.m. at 1900 NE Miami Court, and Chick-fil-A says it is the company’s first delivery kitchen in Florida and its sixth in the United States.

For restaurant workers, the format change matters as much as the new address. A delivery kitchen needs fewer or no hosts, no table service and far fewer guest-facing touchpoints than a traditional Chick-fil-A dining room. In their place come tighter prep windows, heavier reliance on digital order routing and a constant push to get food out hot, accurate and fast before a driver arrives. The pressure does not disappear when the counter does; it moves backstage, where cooks and packers absorb the timing demands of third-party delivery platforms and the expectations that come with them.

The Miami unit is open Monday through Saturday from 10:30 a.m. to midnight, with a smaller breakfast menu than a full dining room. Chick-N-Minis will be served all day, and the menu is centered on guest favorites that are mostly delivered through third-party platforms. Chick-fil-A selected Miami native Thomas Overby as the local owner-operator, and it marked the opening with a $25,000 donation to Feeding South Florida.

The Wynwood opening also fits into a broader experiment the chain has been running for years. Chick-fil-A began testing Little Blue Menu in Nashville in 2021 and opened a standalone location in College Park, Maryland, in 2023. The concept takes its name from founder S. Truett Cathy’s original blue menu at the Dwarf House in Hapeville, Georgia. In College Park, Chick-fil-A said ordering ran through the app and included delivery, mobile pickup and catering pickup, with the store employing 125 full- and part-time workers.

That history shows the Miami ghost kitchen is not an isolated bet. Chick-fil-A has kept expanding even as some brands pulled back from delivery-first real estate after the pandemic. QSR Magazine reported the company added 179 net new franchised and company-operated restaurants in 2025, reaching 2,863 such units, while Restaurant Business Online reported 3,287 total U.S. restaurants, including 424 licensed units. In ghost kitchens, the labor question is not whether work disappears entirely, but which jobs are removed, which ones intensify and how much of a restaurant’s reputation now depends on the people packing bags for a driver instead of greeting a guest at the counter.