Holmes County Chamber Reopens Renovated Millersburg Welcome Center With Accessibility Upgrades

The Holmes County Chamber of Commerce & Tourism Bureau reopened its renovated offices and welcome center in downtown Millersburg on Sept. 24, creating a more accessible, visitor-focused hub designed to support local businesses and draw more overnight visitors. The remodel adds an always-accessible front section that will remain open after hours and on weekends, expanded window and after-hours entry, digital signage, and information kiosks showcasing local businesses and visitor resources.

The physical upgrades emphasize local craftsmanship, with locally made furniture and displays featured throughout the space. Practical accessibility improvements include a public restroom with an adult changing table provided through an accessibility grant from the Holmes County Board of Developmental Disabilities. The facility was designed by Brick and Bannister with planning by Tekton Engineering and construction by Avodah Contractors. The chamber says the project was supported by a county bed-tax grant and numerous local sponsors.

The renovated center also functions as a meeting venue and partner-event space, offering a new option for chamber meetings, tourism partners, and community organizations that stage downtown programming. Chamber Executive Director Tiffany Gerber described the project as an investment in Holmes County as both a destination and a community, highlighting the collaborative effort among chamber members, contractors, sponsors and county leadership.

From an economic perspective, the project aligns public resources and private sponsorship to improve the visitor experience without placing sole responsibility on taxpayers. The use of a bed-tax grant signals county expectations that enhanced visitor services can sustain or increase lodging tax receipts by converting day visitors into overnight stays. After-hours access and digital kiosks extend the welcome center’s reach beyond staffed hours, potentially increasing referral flow to nearby restaurants, shops, and lodgings and boosting downtown foot traffic on weekends and evenings.

The accessibility grant and adult changing table address a growing emphasis on inclusive tourism infrastructure. By removing physical barriers to visitation, the center widens the market for local businesses and events, and may make Millersburg a more attractive stop for family trips and regional meetings that value accessible facilities.

For Millersburg residents and local business owners, the reopening means a durable, visible point of contact for visitors in the heart of town, plus an indoor venue for meetings and partner events. The chamber’s combined focus on craft, accessibility, and after-hours information aims to turn casual passersby into customers and to strengthen downtown’s role in Holmes County’s visitor economy. Expect the center to play a central role in upcoming seasonal promotions and community events as the chamber and partners use the space to coordinate tourism and business-facing activities.